Augusta Health

If I could give a lower rating I would. The next time a family member or I have an emergency I will definitely go to RMH. Augusta Health is a joke. My advice DON'T GO TO THIS HOSPITAL!! My mom was here for 7 hours and still did not have a diagnosis. The staff, well some of them are cold and were not friendly at all.

The people who work in the hospital are always nice and very helpful be nurses or Dr.s.And willing to help you if you need assistance during your stay or visiting some one.

My father in law was there for 11 days ending yesterday. To say his treatment was unsatisfactory is an understatement .From giving him a milk based meal despite the prominent no dairy notation , to not starting physical therapy in timely fashion ,to letting his iv infiltrate his hand and doing nothing to the final insult : bed sores. Patient Relations came yesterday and talked to my wife. I am sure they were trying to put a positive spin on his treatment. A 92 year old veteran deserves better.

My daughter was brought in by squad last night due to the fact her front teeth got busted out due to her get hit by a swing. We sat there for almost 2 hours, an the only person that we ever seen was the lady that registeres you. so by that time my daughter had already fell asleep my husband went out to the the little nurses station to ask if they knew when our daughter would be seen, only to be told that's a good question so we waited another 30 mins hoping someone would tell us something but nothing. So my husband went and asked again and was told they have to many people coming in through the er so we ended up leaving without being seen.I'm sorry but next time I'd rather do the drive to uva then bring my child back to this place.

Today my mom had torn meniscus surgery on her knee in the outpatient department of the hospital . Everything went great and the nurse that took care of her in recovery was fantastic, she was the most patient , caring , kind and just over all amazing human being ! Terri , thank you for everything !