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feedback about Augusta Health
I have been here for 3 days and I have never felt so much love. Everyone has been amazing and caring!!! Thank you for making me feel so much better!
So I’ve heard my share of the rap that Augusta health has but I’m not gonna lie I’ve only had good experiences. First my dad had a heart attack( and received the best care from the doctors and Derek Murray (his attending icu nurse). Secondly and just today I took my grandfather this afternoon as he got in a fight with a chainsaw (he was also on blood thinners). The nurses and doctors really took the time to care, love, and relate to not only my grandfather but also with me. I’m so grateful for everything they did. Just to call out a few names... Diane temple, Daniel marinelli, mellisa (wish I knew her last name, and the dr that did the work (also wish I knew his name). They all cared and wanted to relate. Thank you all for what you do!!!
Folks in the business office make you feel like a criminal! IF you happen go here for care expect a nasty collection call two days after receiving the invoice in the mail. Rude and ridiculous!
I'm new to this area by unfortunate cicumstances. I have limited exposure to Augusta Health but very impressed to this present day. As someone with limited resources at this time, I can say that they have been kind, thoughtful, helpfull, and expediant in helping deal with health issues. This is true for health services, financial aid, and physical therapy.
Not worth your time to try and go to the Urgent Care or ER if you have a problem right now. They either tell you to see your Personal Provider first, then get a referral, or they just turn you away because they don't want to do the tests to determine what is causing your illness. Doctors here do not know what they are doing. I had a work related injury a couple months ago for my back, all the doctor did was "barely" touch where I was hurting (I couldn't walk at the time) and gave me Ibuprofen and sent me on my way (still not being able to walk because of so much pain). My pain has started to flair up again, so I went to the Urgent Care in Waynesboro. They told me go to to my Personal Provider then if they recommend I be seen, then they will look at me. For starters, I am one who really doesn't go to the doctors often, and my last Personal Service Provider is no longer there. They told me to find a new one. Augusta Health is a waste of time and money to go to. I will take the addition time to drive over the mountain to UVA Medical or Martha Jefferson to be seen. When I need help, I expect to be helped ASAP, not re-routed.