Baptist St Anthony's Hospital
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feedback about Baptist St Anthony's Hospital
This hospital was absolutely the greatest place to have a baby. Every nurse and staff member we encountered was very personable and professional. They listened to all of our questions, came in immediately when we buzzed the desk and always treated us with caring demeanor. I would recommend this hospital to anyone who is considering having a baby.
I agree with Ben Martinez’s review. Our experience has been a total nightmare! Pay the out of network fee and get as far away from BSA as possible. BSA was once know as the place to go for excellent healthcare. Far from it now. Gave it 1 star as there’s no option for 1/4 star rating.
We delivered our child with BSA recently and couldn't ask for a better health team. We arrived a little after 1am and absolutely loved the nurses! They were attentive, informative, and had the best bedside manner. I wish I had the name of the newer nurse in labor and delivery as she was just amazing. She was a recent graduate and I would have never guessed it with how professional and knowledgeable she was. The entire staff from housekeeping to the cafeteria were very kind and efficient.
Nurses are nice, patient care is great. I was on the 3rd floor after my gma just got out of surgery and the room we were in had bed bugs!! My sister and dad kept getting bit and they would not move us to a new room for about 3 hours. I understand its a hospital and things can be brought in and its hard to contain but this is supposed to be one of the cleanest places and they failed at that. Northwest hospital is where I'll be going from now on.
I know every business has employees that are substandard an I ran into some at BSA as well as some good ones. One instance we had been in the ER with my Mom for hrs. And I calmly walked to the counter where two nurses were talking about SEX. I stood quietly for some time waiting to be acknowledged. They were talking personally not business wise. Finally one said yes ma’am? Before I could open my mouth one said, “I know, you have been here 5 hrs. And 26 Min.!). I said “No, I was wondering if my Mother’s tests have come back.” I don’t know how I kept from jerking that nurse from across the counter. If we are at the ER we are already emotionally charged but to this day
I should have reported her. Another visit they gave my elderly Mom a morphine shot and left the bed rails down. She rolled over and the mattress slipped on the gurney and she fell on the floor on her hip replacement! I watched her but couldn’t catch her! I ran out yelling for a Dr. and they frayed her and thankfully nothing was injured! I have always loved BSA but I am concerned about them now. Pleaseee do better for your patients health and for the rating of the hospital.