Baptist St Anthony's Hospital
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feedback about Baptist St Anthony's Hospital
We delivered our child with BSA recently and couldn't ask for a better health team. We arrived a little after 1am and absolutely loved the nurses! They were attentive, informative, and had the best bedside manner. I wish I had the name of the newer nurse in labor and delivery as she was just amazing. She was a recent graduate and I would have never guessed it with how professional and knowledgeable she was. The entire staff from housekeeping to the cafeteria were very kind and efficient.
Nurses are nice, patient care is great. I was on the 3rd floor after my gma just got out of surgery and the room we were in had bed bugs!! My sister and dad kept getting bit and they would not move us to a new room for about 3 hours. I understand its a hospital and things can be brought in and its hard to contain but this is supposed to be one of the cleanest places and they failed at that. Northwest hospital is where I'll be going from now on.
I know every business has employees that are substandard an I ran into some at BSA as well as some good ones. One instance we had been in the ER with my Mom for hrs. And I calmly walked to the counter where two nurses were talking about SEX. I stood quietly for some time waiting to be acknowledged. They were talking personally not business wise. Finally one said yes ma’am? Before I could open my mouth one said, “I know, you have been here 5 hrs. And 26 Min.!). I said “No, I was wondering if my Mother’s tests have come back.” I don’t know how I kept from jerking that nurse from across the counter. If we are at the ER we are already emotionally charged but to this day
I should have reported her. Another visit they gave my elderly Mom a morphine shot and left the bed rails down. She rolled over and the mattress slipped on the gurney and she fell on the floor on her hip replacement! I watched her but couldn’t catch her! I ran out yelling for a Dr. and they frayed her and thankfully nothing was injured! I have always loved BSA but I am concerned about them now. Pleaseee do better for your patients health and for the rating of the hospital.
My husband and I had our first baby at BSA and we were very pleased with the service we got! I love that they have a nursery so that we could rest. (especially for me to recover) They have a tub in the room which was great for my recovery as well! Our baby stayed in our room for some of the day but in the evenings stayed in the nursery and they brought him to us for feedings. The food was great and it was nice having it brought to me as I never left the room due to being sore. The nurses and staff were friendly and explained things very well during our stay! If I have another baby I’ll definitely go back to BSA!
I have delivered both of my children at BSA. I also had many "scares" during my pregnancy. Each time I went in they were extremely nice, remembered my name, and went out of their way to not make me feel like a bother. All experiences were amazing and the nurses were as sweet as could be. I will definitely be using BSA for all of my future needs!