Hima San Pablo-Caguas



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(787) 653-6060
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Consumer feedback about Hima San Pablo-Caguas

Rosa M
Rosa M

1 out of 5 stars

posted 6 months ago

Horrible is the only word I can use to describe this place. Doctors lack compassion and care, what's a doctor without those? Not a doctor. Between HIMA Bayamón and HIMA Caguas they took over 7hrs to address a stroke my father had minimising chances of better recovery. And to make it worst when my father left the ICU, he felt in the hands of a Dr who couldn't care less.
Dr. Reynoso took "care" of my dad and sealed his fate for the worse.
To say something good, the nurses in the 4th floor respiratory care unit are the best. They are the only good experience we are taking with us. Keep up the good work nurses! Thank you for caring.


1 out of 5 stars

posted 9 months ago

My grandmother had to be hospitalised there with acute chest pains and extremely high blood pressure. spoke to two nurses who said they didn't know anything about her condition because they just started their shifts. (4 hours prior my grandmother saw both of them working when she got admitted). nurses said that we needed to speak to the doctor to get the full info on her condition. they said he was a little busy but that he would see us within an hour. we sat in the waiting area staring at the semi dirty floors waiting for the doctor. about an hour later the janitor who eventually started moping that dirty floor explained to us that he had overhead what the doctor was saying concerning my grandmothers condition and gave us HIS diagnosis. yeah you read that right the janitors diagnosis.

Over 11 HOURS LATER the doctor finally showed up and gave us less info than the janitor did. in the end it turned out that the guy who mops the floor at night knew more than the "doctor" with the degree on his wall did. your better of buying some bandaids and praying to god than getting any kind of decent medical care here......oh and by the way this all happened in 1992.

Nil Irizar
Nil Irizar

5 out of 5 stars

posted 7 months ago

The best Hospital in Puerto Rico . High recommendation in specials Pedriatic area.

Maria Martinez
Maria Martinez

1 out of 5 stars

posted 1 year ago

My father was admitted at this hospital.My complaint is about his cardiologist Dr.Ulfret.He do not speak with any professionalism to my mother when she try to get advise and ask him if my father can have permission to travel to US.He was very sarcastic and disrespecful and show no interest about what she need to talk.Can't wait he is out of there.

Annette Estrada
Annette Estrada

2 out of 5 stars

posted 6 years ago

The services or I should say lack of services provided by this hospital is so sad to see in PR.
Let me start with just the basics: My mom was admitted Friday and it is Monday and nobody has come to clean bathroom or sweep the floors. Really? They don't have a cleaning crew during the weekends?
Secondly, we were taken to the room and after several hours a nurse finally came to the room. I guess is not a policy of this hospital to have someone just get basic info about the patient. Even though the patient was admitted for convulsions.
Knowledge about medicine is sad too. When I inform the nurse about the importance of given her a medicine to my mom on time due to the swelling of the brain she informs me that it is an antibiotic. Seriously?
Thirdly, the day there was a male nurse he came to change my moms diaper I requested a female to change her; his answer was that my mom would have to wait for the shift to change. Seriously?
There is a lot more to write but I don't have the time and energy to waste on a system that is definitely so broken.
Lastly, my sister works for the same hospital but in Bayamon.

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