Jersey Community Hospital
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feedback about Jersey Community Hospital
I went to the ER with heart palpitations. They wasted no time getting me in a room and started treating me. My heart rate was 213 and they got it down to 90 in no time. They were all very caring and professional. I was admitted overnight and I was treated very well. I am glad to have a facility this close to home that will do their best to help you and if they can't do everything there they will transfer you to where you need to go for the help you need. I appreciate all their care
More concern was taken on acquiring my payment/insurance information etc than my health emergency. They were too busy worrying about setting me in front of the cubicle to take my insurance information when I first walked in although I told them my husband was parking the car and had all of my information. I only ended up in Jerseyville because of a road block to Carlinville hospital. I will never, ever come back to this emergency room under any circumstance. Lack of respect/compassion for the patients situation was definitely obvious. I liked the DR but it took forever for nurses to even hook me up to monitors when my blood pressure was showing 224/123 immediately prior to arrival and once I was finally hooked up to the monitors they continued the questions although my husband continued to tell them he would answer the questions. The young lady I first encountered in the room definitely needs to attend some classes on attitude. Its apparent they are more worried about the bottom line and not compassion or concerns for the patient.
There decor is nice and welcoming but they can be a bit more friendly most of them are but not all
I HOPE I GET THE OKAY FROM DR. MURRAY AND MEDICARE TO START P THERAPY TO FIX MY BACK AND SPINE
The only thing I can say good about this facility is it looks nice. The best part was leaving and going to another emergency room where I was treated with respect.