Jones Memorial Hospital

Address

191 NORTH MAIN STREET, WELLSVILLE, NY 14895 USA

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Phone

(585) 593-1100
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Emergency service available

191 NORTH MAIN STREET, WELLSVILLE, NY 14895 USA

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Consumer feedback about Jones Memorial Hospital

Vanessa Reed-Larson
Vanessa Reed-Larson

1 out of 5 stars

posted 1 week ago

If you want the wrong body part x-rayed, long waits and the wrong diagnosis, this is the place for you!! And I have a question if anyone reads this .I'm confused about HIPPA. I've been told I can't have information about my husband, who is truly my other half, while hearing name, address, every surgery, every allergy, everything!!!!! About the person behind the curtain next to me. I truly don't understand.
You have not answered my question. And patient privacy!? Perhaps you didn't understand what I was saying.

Megan Parker
Megan Parker

1 out of 5 stars

posted 5 days ago

If this is the only option you have, which I know it is for most then just be cautious. My Grandmother fell. After a few hours of being monitored and X-Rayed she was going to be sent home but was told she needed to be monitored. We pushed for her to stay. She stayed for about 4 days - they gave her Fentanyl for the pain but chalked it up to arthiritis. Who does that? Everyone knows how strong that stuff is, or they should. She was sent to a God awful rehab center in Wellsville following the Doctor's orders from the hospital. She ended up in Rochester with KIDNEY FAILURE from the meds Jones Memorial sent her home with (FENTANYL INCLUDED!). OH AND BY THE WAY Rochester found she had a BROKEN HIP and a BLOOD CLOT on top of going into Kidney Failure. They don't have the medical equipment good enough to diagnose such things or the expertise.

Brian Cushing
Brian Cushing

1 out of 5 stars

posted 6 months ago

Worst Emergency Room in the state if not the country. Unfortunately I have had several visits there over the last 25 plus years. Not for just myself but with many different folks. I currently live in Wellsville and I would rather travel to another hospital. I would imagine most people around here do the same. When that hospital is brought up in conversation, I rarely hear anything good about the ER. I wonder if the U of R knows just what they got into having their name associated with theirs. You would think they would try to improve their reputation but it is not happening. Have a friend that went there yesterday around 4 pm 17th August 2018. Has a history of kidney problems. Goes there in extreme pain and 3 hours later walks out without them really not doing anything. But the nurse did tell him that she has another patient with a real emergency she just had to get back to.... .To whom ever responds with the "we are sorry that you had a bad experience " response: just hire some real professional people and you will not need to apologize so much. Take some pride in what you do and demand that the folks that work alongside of you do the very same. What is that hospitals dilemma anyway? Are you all want to be in a big city hospital rejects? Treat people with some respect and dignity in their time of need. Instead you treat most folks like you all are to damn good to be bothered by the likes of those people. Do not place your " we are sorry " stamp up as a response because it will only fall on ears that are much like yours .... deaf.

Jayden Pasquale
Jayden Pasquale

1 out of 5 stars

posted 3 months ago

All but two of the people here were rude and wouldnt let us back to stay with our family member. We were here for 5 hours and practically got told "Theres nothing wrong." Despite the fact she hasnt peed in 3 days, has straight up diarrhea, has been throwing up, and has a fever of 102. They did multiple pointless tests and still came up with that result. If I could give less of a star I would. Terrible service.

Christy Wallace
Christy Wallace

1 out of 5 stars

posted 5 months ago

It's 2 am and I am currently a patient here. I just had major surgery. Been waiting hours for pains meds. My IV bags are empty and have been beeping for ten minutes, my Foley is so full it is now burning me. This is the worst care I have ever gotten
When the nurse does finally come she is nice.

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