Kaiser Foundation Hospital-San Jose

My wife had surgery and i want to thank the surgery team, recovery room staff, the RNs on 3 East, the CNA's, the transporters, the cleaning staff and the volunteers for taking great of my dear wife! Everyone was so caring, professional, helpful and friendly!

Her surgeon was Dr Carlisle, he spoke to me after the surgery.. He was very patient and answered all my questions.

The anesthesiologist was Dr Povor. She checked on my wife in the recovery room, which I didn't expect. It was really nice of her to stop by for a few minutes.

Kevin was the RN who took care of her while in recovery. He was very helpful and friendly. He explained all the details and answered all my questions.

Afterwards she was transferred to 3 East. She stayed there for 2 1/2 days and the care she received was exceptional. I was very impressed!

We felt there was adequate staffing, the staff checked on her throughout their shift. They didn't seem to be in a hurry to check on their other patients.

The noise level wasn't too loud so she was able to rest. While we were walking around, it was very quiet. We didn't hear any IV machines beeping for a long period of time or patients screaming for help.

Overall her experience and the care she received was exemplary! Special Thank you to Dr Carlisle, Dr Povor, RNs- Kevin, Emilie, MaryAnn, Elsy, and Donna.

Also, she left her cell charger in her room and someone found it and left it at the nursing station for us to pick it up. Thank you again.

This place is like a county hospital. Bathroom in waiting area were dirty and no hand soap trash was full and nurse are very rude.

My parents are in need of In Home Services and as their representative I took in paperwork to have filled out by their primary doctor. I dropped off the paperwork almost two weeks ago at the records release counter. I was told that it would be done in two to three days. Well, it's been almost 2 weeks and we have NOT gotten the paperwork mailed out to us.It seems that their process to have this done id so out of touch with us little people. We have been waiting for it so it can be sent to the social services.We have filed a complaint to see if this process can be changed to make it easier to have this done.

Hospital is your average kaiser. Doctors dont listen to what your concerns are. Had a heart attack while in hospital that they did not follow up with had to seak treatment as outpatient. Food is horrible as they are tv dinners you get from microwave. Nursing staff is hit and miss and most of them are training to be nurses.

Bad! Substandard. We had a bad experience there. The ED failed to recognize a stroke after the patient told them his left side was weak and he slurring speech. Poor or no nights sleeping due to alarming IV s.