Kaiser Foundation Hospital-San Jose

Wed , Aug 21st, Taking my 95 yr old Mom for Blood Work. Get the door closed on us as we enter. I stopped the door with my foot . The person working on it says to me, I may need to buy a new Door! I asked Him who He was, He said it didn't matter & For me to Quit Bothering Him. I asked him why He closed the door on us. He said, He didn't, it did it on it's own. This tall Blond Man seams not to know much about Patient Safety. I'm very sorry if that's an example of Your Maintenance Staff!!!

1.5h arrived with baby at 104.2F fever, 1.5h , no doctor. Disrespectful nurses, no where near the Kaiser standard that we used to know.

The last 3 doctor visits I had the doctors did nothing to address my health concerns, I received little care and felt that they were more concerned about seeing me as fast as possible rather than treating me properly. ( of course after they charge my copay)

The staff here are very very unprofessional, I feel like I am being neglected cause of my age and race. I don’t even know who to talk to because your nurses won’t even schedule a phone appointment with a doctor? This can cause me to have possible future injuries. I want to change insurances.

Unprofessional and very mean RN during registration, very bad bedside manner.