At first, I was very pleased with my experiences at OMC. The last year has left me frustrated and considering switching care. My last experience was both embarrassing and frustrating. I felt like cattle. I left the building in tears.
I called about 2-3 weeks ago to schedule an appointment for side effects of a medication I am having. They couldn't find an appointment any sooner than 3 weeks out to speak to MY doctor. I took off time from work as I work in downtown Minneapolis and it isn't close enough to just stop over on lunch. On my way to the appointment, one of the side effects forced me to make an emergency pit stop at a port a potty by the St Croix. It was literally the closest bathroom. With no cell service in the valley, I couldn't call to say I was running late.
I hurried over to check in and was told my appointment was marked a no show as I was 10 minutes late. When I said part of the reason I was late was part of the reason I was even making an appointment, they told me I could just go to the walk in clinic or reschedule. Frustrated and in tears I just left. I didn't want to talk to someone I don't know and that only has 10 minutes for me. It isn't easy for me to be open about issues I'm facing. I'll find another doctor that is 10 minutes from my home, not 25 and may treat me like a human being.
If you want someone to treat you like a person, don't go to this clinic. They overbook, rush you thru and don't really care to accommodate based on needs.