Ladd Memorial Hospital
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feedback about Ladd Memorial Hospital
Very caring staff! Had great experiences each time I or my husband were seen, in the ER, the clinic, and as a hospital patient.
I will be finding a new clinic after my last ER visit and trying to make a follow up appointment. I was in severe pain in chest and back. Waited in room for 15 mins or more before being seen. Still in severe pain when getting a x-ray. Waited some more for results while in pain (lost track of time). Finally gave me something for the pain. Then the doctor would not tell me what my results were until I got lecture of not having a primary care physician. The trip was 3.5 hours and 2k. My doc left the hospital and the one after that left, then couldn't get an appointment for the same doctor unless you schedule months in advance. I am giving two stars for the nurses alone. They are all great.
Everyone is so friendly and wonderful here. I’ve been going since I was a child and would never want to go anywhere else!
The worst patient care I've received. The nurses are polite and the radiologist was just awesome but the urgent care doctors couldn't be bothered to piss on you if you were on fire. I was very confused when an orthopedist I've never seen scheduled an xray that I didn't need, both the tech and I agreed it was a waste of time but I went through with it anyway. A month later, I finally got ahold of this doctor and he confirmed it was a waste of time. So, he set up an MRI and now I can't get ahold of anyone for results. They directed me to another hotline that had no idea why I was calling.
At first, I was very pleased with my experiences at OMC. The last year has left me frustrated and considering switching care. My last experience was both embarrassing and frustrating. I felt like cattle. I left the building in tears.
I called about 2-3 weeks ago to schedule an appointment for side effects of a medication I am having. They couldn't find an appointment any sooner than 3 weeks out to speak to MY doctor. I took off time from work as I work in downtown Minneapolis and it isn't close enough to just stop over on lunch. On my way to the appointment, one of the side effects forced me to make an emergency pit stop at a port a potty by the St Croix. It was literally the closest bathroom. With no cell service in the valley, I couldn't call to say I was running late.
I hurried over to check in and was told my appointment was marked a no show as I was 10 minutes late. When I said part of the reason I was late was part of the reason I was even making an appointment, they told me I could just go to the walk in clinic or reschedule. Frustrated and in tears I just left. I didn't want to talk to someone I don't know and that only has 10 minutes for me. It isn't easy for me to be open about issues I'm facing. I'll find another doctor that is 10 minutes from my home, not 25 and may treat me like a human being.
If you want someone to treat you like a person, don't go to this clinic. They overbook, rush you thru and don't really care to accommodate based on needs.