Leconte Medical Center

All the staff we dealt with were very nice! The nurses and the Dr made sure we understood everything and ensured we had no questions when we were discharged. We are from out of town on vacation but, I would definitely recommend this facility to anyone that may be passing through!

Went in at 6:15pm, with burning knot feeling in calf and was afraid it could be a blood clot forming based on general doctors recommendation. Knowing and understanding that extreme cases take seniority, we finally left without being seen at 11:15 pm on a Wednesday. When asked if there was any idea when we could be seen, rudely we were told “were doing our best”. However they got us back and checked in for our billing information within minutes of arriving then sent back out to wait. Staff was not helpful or friendly, and service is below decent. I would highly recommend going anywhere else for any emergency needs.

I went to the emergency room with a diabetic/blood sugar issue. I told the staff when I walked in the door I told them I had just experienced a major drop and the side effects it was causing. Never once did they even check my sugar, and they have the system right there a triage. Every other hospital I have ever been to no matter what you go for they automatically check it. No, instead the do a cat scan, and trll me I didn't have a stroke. Which is not what I went in for. They are more interested in what procedure they can charge the most for, and totally ignoring proper care. If you can manage skip this hospital and go to Knoxville probably will be better off. How they got to be the stroke center for east Tennessee I have no idea. They were bad when we lived here years ago, and just proved still are.

FOLLOW UP 1-4-18
Contacted hospital on same day of placing review, attempted to speak w/ "quality" as they instructed many people with issues to do, requested a call back to discuss. no call has been returned or anything shows they do not care

Here on vacation and had an unexpected emergency. I was incredibly impressed with our entire experience. The staff was professional and very thoughtful during this scary time for us and put us at ease as we had blood tests and radiology testing. They were attentive and genuinely cared. So sweet!

We were on vacation and my son’s appendix busted and he needed emergency surgery. Dr. Brian Pugh and the staff at LeConte Medical Center were excellent and I would definitely recommend this hospital and doctor to anyone. Thank you LeConte Medical Center ER, Surgery, recovery staff, and Dr. Pugh for the excellent care!