Lewis County General Hospital
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feedback about Lewis County General Hospital
Wait time is absolutely insane. To just run simple lab work, expect to wait at least 4-5 hours, even if you are the only patient in the ER. Go to Watertown and save yourself the time. The staff at lowville are ridiculously rude. I will avoid this place at all costs.
My mother in law was admitted to the ER with clear symptoms of a stroke. She sat in the ER room for six hours, the doctor only ran blood work, told her she had a thyroid problem and could be released. My husband sat there while her monitors were going off and the doctor still wanted to discharge her. Another doctor finally came in and said " this woman has suffered a stroke." The original doctor said it was a new development. She was then sent by ambulance to upstate hospital arriving and being examined by the doctor there NINE HOURS after her stroke!! She then had to be rushed in to emergency surgery because of a blood clot in the back of her brain!! She spent one month at upstate hospital and still has no feeling in the right side of her body. The emergency room doctors are a freaking joke!!
My recent experience as a hip fracture patient at LCGH, was superb. Following discharge I received out-patient PT twice a week for several weeks. My progress in healing and mobility has been remarkable and I credit the expertise of my therapist for much of that. However, one day she was ill and the person substituting for her abruptly discharged me from therapy after my session that day. I had never had her as a therapist before and the rehab plan designed by my regular therapist was clearly not completed. It seemed odd that someone who hardly knew me would independently decide to discharge me. I have now arranged to restart PT at another facility, but I regret having my otherwise positive post-fracture experience with the hospital ended short of the finish line.
We had a traumatic ATV accident. Arrived at the ER and the clinicians all were fantastic. They were warm, calm, organized, followed Joint Commission Standards and more. I have never felt that this staff didn't have my son as their #1 priority even though there were plenty of other patients to care for. From the admission person to the ER Doctor, General Surgeon, Ortho Surgeon, Physical Therapy Tech and layers of amazing nurses....my deepest thanks and gratitude. You all are fantastic!
Maybe if you spent a little less time advertising and getting “fancy” new technology to try and draw victims into your facility and actually started doing your jobs people who don’t know what a dump the place is might actually go there. Just saying