Mary Black Health System Gaffney
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feedback about Mary Black Health System Gaffney
Deplorable. The nursing staff seems disinterested and barely educated. Kept my daughter there 3 days and never told her plan of care or why she couldn't eat for three days. Soiled clothing left on bathroom floor for 3 days. Nothing happened until I reported to hospital administrators to intervene. AVOID THIS FACILITY . Unless you are unconscious and have the misfortune of being transported there, then no matter how sick you are , GO ELSEWHERE.
Long review, but it took this much to explain how awful it was...
Expected at least basic manners. I came to the ER because my throat was swelling for HOURS, after much fear and thought I decided to go ahead and go.
The nurse came out to the ER registry area and didn't say a word, just stared at me. So I thought, okay, I'll explain what's happening. I did, and then she just nodded her head to the direction I need to go. We went back to the vitals room, where she asked me some questions, took vitals and kept complaining about a woman who kept coming in for narcotics.
They led me to a room to wait and left the door open, so I just sat there on the bed, hearing the same nurse outside talking to another. She was murmuring something about the door being open, and then I heard her say "I could tell she was stupid, just from looking at her," and laughing.
Well, I’m so “stupid” that I do know the person doing the job is supposed to be the one to do very basic parts of their job, not the patient who can’t breathe. You know... close the door, greet the patient, act like a decent person when someone is afraid for their life and they’re in your care, etc. I’m educated as well, and I know they teach you to act professional, especially in the healthcare field. Just laughable...
About 2 hours later I received an allergy shot and was discharged an hour after. I expected so much better from professionals. The registrar showed more professionalism and politeness than anyone, I felt sorry for her having to put up with the other staff all day.
Seeing for myself just how much they don't care about legal restrictions on information, the rudeness, and lack of pride and standards for their professions, what I normally would have said were just people angry over minimal things in the reviews are most likely not. This place should actually be investigated for quite a lot.
This was my first time ever to an ER, and Gaffney’s ER is one that I will never visit again. No matter how many times they change their name, they will have the same low morale, and miserable people working there who simply do not care.
Worst experience of my life. Pretty bad when you inform 4 people of having a chest pain associated with my pain I was in, and nobody batted an eye.
The night staff was very disrespectful and unprofessional, I wouldn't tell anyone to go to this hospital at all at night even if your in pain bad I would just tell you to go to spartanburg hospital if you can get there. I will never go to Mary black again I mean never and the sad part is I stay in the same town not even 10min from hospital and I will never go back again. Mary black is a very race's place to go so if your black or any color but white you will not be treated right at all someone really needs to look into this hospital fast.
Their outpatient and radiology department are nice, professional and expedient....Emergency and long term care not so much...no receptionist in Emergency room...long waits before and after initial screening...emergency staff seem absolutely aloof but again the outpatient is pretty good