Memorial Hermann Sugar Land Hospital

Address

17500 W GRAND PARKWAY SOUTH, SUGAR LAND, TX 77479 USA

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Phone

(281) 499-4800
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Emergency service available

17500 W GRAND PARKWAY SOUTH, SUGAR LAND, TX 77479 USA

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Consumer feedback about Memorial Hermann Sugar Land Hospital

Marge & Zane Westmoreland
Marge & Zane Westmoreland

1 out of 5 stars

posted 1 month ago

Went into emergency room with chest pains. Was admitted into critical unit with chest pains. Was released without seeing a doctor with no recommendations, follow up consultation, what to do about the pain or anything! Tried calling nurses station asking for follow up instructions or Dr. Recommendations because I'm still having the pain. Michelle the head nurse was very rude, short and told me to see my primary physician. Really after two days there, a ton of test, and that's all they can tell me. Wow! Called customer relations to complain about the whole situation. Guess what, left several messages and no call back. The way I was discharged and treated, still having the same pain is a disgrace. Never going there again!

Rosy Pinales
Rosy Pinales

4 out of 5 stars

posted 1 month ago

Dr. Keyes has helped my mother greatly and it is much appreciated. It is a generally quiet hospital. The volunteer staff is great.

Kelsey Escamilla
Kelsey Escamilla

1 out of 5 stars

posted 1 month ago

Went to E.R for severe pain from back to the bottom of my foot.. Was suffering for a long time with numbness and tingling. Decided to go in, it took forever to see me. They were busy, so it was like get you and get you out type of buisness. Checked me for a blood clot. Did nothing else. Gave me pain shot sent me on my way.. Wanted me to see a specialist. Because they didn't have the equipment to check me. Went home next day went to another hospital ended up staying for 5 days and having surgery. From serious problems with my spine. And they found it from a simple c-tscan. People need to be more caring and not rush so much. And take the patients problems into consideration. Instead of leaving them to suffer. I don't recommend this hospital. Your better off going some where else. Please go off reviews they wont lie!

Katharyn Rosales
Katharyn Rosales

1 out of 5 stars

posted 6 days ago

Took over three hours just to get back into a room. DO NOT come here if you have an emergency.

princess kanu
princess kanu

1 out of 5 stars

posted 3 weeks ago

THIS HOSPITAL IS A TOTAL JOKE AND A SCAM, they need to be INVESTIGATED on a serious note. Came into the hospital on a Saturday for severe pains and shortness of breath the only mistake I made was deciding to come here. For a sickle cell patient, these doctors are TERRIBLE, they lack COMMUNICATION with themselves and the whole system. The nurses are nothing to write home about, they do not know anything, absolutely nothing, they are just there for the money no concern at all for the patients. Got admitted, was told I had bronchitis and pneumonia on both my lungs. Was there for days with the same pain, still coughing. I complained bitterly about the pain meds they were giving me, as it wasn't working spoke to the nurse, went as far as the charge nurse and all I got was ''we will speak to the doctor about it'' they kept me in pain from like 1:00 pm till after 5 pm when it was time for my next pain meds, no breakthrough pain medication at all, was so hungry, in a lot of pain and couldn't eat. Upon my complaints, they did nothing. Only for the nurses to walk in and tried to play it off that I’m being discharged and that they don’t give pain medication to patients about to be discharged.
Why am I being discharged while I’m still in pain?
Has my infection cleared?
Why are my white blood cells are still increasing?.
What are you giving me for pain?
Why did you want to discharge me without a bowel movement for over 3 days
No one was explaining anything, all they knew was that I was being discharged. After all these, I had to complain to my aunt who was a nurse who called in and spoke to them letting them know the implications of discharging a patient who still has pain and breathing issues, plus discharging a patient who had not had bowel movements. Prior to all these, I saw an infectious disease doctor (the only one who seems to know what she is doing), suggested IV antibiotics because It might work better since I would be needing it for a longer period.
The bitter truth is these so-called DOCTORS AND NURSES don’t care about anything, it’s a business for them, the more patients they see the money for them, they are so eager to get you through that door irrespective of if you are getting better or not. Unto to the next, that’s it; in no way does your well-being or health come first. DON’T GO HERE, they lack communication, the doctors and the nurses do not communicate with themselves, they are not in syn. They don’t let you know what your options are, they make decisions and then impose it on you. This hospital is not worth it, you’ll get frustrated, they’re a ticking time bomb, and you would be paying for nothing because you still won’t be better. I got discharged still coughing, still in pain. All they wanted to do was keep me there till I have a bowel movement just to fulfill all righteousness. No management of any sort. Go SOMEWHERE ELSE. I’m now wondering to myself how many people they blew off in the name of being doctors. Read reviews, all these people can’t be lying. Their medical staff is just awful, Avoid these people.
dr meghana bhandari, dr pavrvizi golnar, dr desai, nurse antoinette, nurse cara, nurse manager michelle.
It’s a shame, BUNCH OF JOKES IN SCRUBS. They don’t even deserve one star if there was a negative star that’s what I would be giving.

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