Memorial Hospital Pembroke

So I probably been to 10 detoxes over the years in New York and Florida. This is by far the best! Nothing close! Five star service all around cleanliness , staff , food , beautiful private room with full bath. When I pushed the nurse button at any hour they would be there 3 to 5 minutes every time ! You can set your watch by the medical staff. When they say it's coming it's coming on time ! The staff is very polite courteous and friendly! Big heavy wood doors that you can close completely. They actually knocked before they came in . From the cleaning crew to the supervisor the best. The grounds themselves I think are spectacular! Enjoy The view. Old Florida style. Lots of trees. Full 5 to 7 day detox tailored specifically to you with a very nice titrate down. Felt very good when I left and at home. I could say more ! You'll have to experience it for your self! Impressive

The staff here are very compassionate and kind. While I was waiting for my dad to get outpatient surgery, they brought me a blanket to the waiting room because I was cold. During his stay afterward, everyone from the hospital was very friendly and professional, making an unpleasant experience (no hospital stay is fun) as comfortable as possible. The emergency room is one of the quickest we've been to and outpatient surgery center is amazing as well.

I've have some good and some not so good experiences at the emergency room in this hospital. On average it's okay. Being so close to my home, I will definitely go here for my next emergency, but I won't expect any extra attention or sympathy.

I'm so happy to live in the area of this hospital. My mom was operated and in ICU here. The staff was extremely helpful, professional, and kind. At the age of 97, my mom was very delicate and everyone that dealt with us was so nice and caring that I felt comfortable with the care. I cannot praise the ICU enough. The staff in there was excellent and although I never want to have to go to the ICU, I would pick this ICU over any I have visited. I huge heart felt Thank You to Pembroke Memorial. You are an example to all other in my eyes.

Had to take my grandma to the hospital to change her colostomy bag since the at-home nurse was unable to come and do so, we had no idea how to either. We were taken in almost immediately into the ER and then had to wait a total of 4 hours ... for the nurse to come and change the bag which took her only 30 minutes. In those 30 minutes she was being super rude and condescending saying that we should not have taken her here and that we are supposed to learn how to change that bag ourselves and constantly complaining about our visit here. As if the hospital offered any kind of course in order for us to learn how to change the bag properly?? Came again a week or so later and had the same nurse... still rude and condescending. Provided any other option, I would not like to return to this hospital again.