I have been to the ER many times and this was a great experience for my mom and I. She came in, was promptly greeted, sat down for 10 minutes and then went to triage. After that we got a room and everyone we spoke to was courteous and kind. The doctor spoke to my mom which the nurse took down notes, which is a great system. She had an EKG and X-ray all in the room! I was very impressed with our visit.

I went in for an out patient procedure and received excellent care! Everybody from registration, financial office to the nurses and staff in the OR were Amazing. Everybody was so nice and made me feel as comfortable as possible.

I was misdiagnosed with shingles at an urgent care and ended up here as I was in a lot of pain at this point. The staff was friendly and made you feel comfortable, two male nurses were attentive and had good bedside manner. The female doctor, Dr. Feinstein I believe, answered all my questions. The wait time to get a bed was very quick. They found the issue and after my course of antibiotics I hope to feel better soon.

We've had two babies here...well my wife's had them...I'm just the help...in any case, great hospital, very professional staff, always with the human touch, sincerely caring and loving people, honestly I only have good memories at Memorial, ha! Get it?

Horrible staff at the Pembroke Pines center. My husband was there to get off prescription opioids for his broken back. He wants to go Holistic. My husband was there for 7 days. That is 7 days without being allowed to change his underwear. 6 days without being allowed to call me even though the advocate Cassie and an admittance nurse assured me he could call every day. 7 days of not one paid employee in that hospital returning one of my 20 phone calls, or 9 of my voice mails to give a status update. I had to drive down to the facility to get information. I get the Director of the Detox program, Ms. Lidice. She promised to not leave that day without a plan for my husband. He needs to be transferred to another hospital to continue his detox and help with his anxiety since he has been continuously having panic attacks during his stay at the hospital. A doctor has signed off and said he is clear to leave the detox program. This hospital doesn't treat mental health they say. He is coming off of Xanax. Lidice says for me to pick up my husband up the next day at noon. That she spoke with a coordinator named Ray at the new Fort Lauderdale Memorial Hospital she recommends and they can give him the mental treatment he needs. She called me at 11 am on the day of discharge to ensure I was on my way because the hospital was expecting him. While I am waiting for my husband, the main entrance to the hospital is filled with 30 employees crying during a memorial service for a dead service dog. Yes, it is sad. Is it right for patients who are depressed, mentally unstable to have to walk through that? No. It was an inappropriate place to have held this. They could of did it in a board room, employee cafeteria or church. When I finally see my husband he is in withdraws. Shaking, sweating, stuttering. We go directly to Fort Lauderdale hospital. The staff there including Ray, said my husband was not to be dropped off until the next morning, August 1, due to insurance. That Memorial Hospital was supposed to keep him until Fort Lauderdale hospital sent a van over to transport him over themselves. This would ensure he was under constant care. No withdraws. I called Lidice and she has still not returned my call. I spoke with the admittance girl I had originally dropped Brian off at Memorial with and she said they do discharge patients in withdraws. I asked if this is a normal situation for this and sadly she said yes. I was sent home with my husband. A husband who is currently mentally and physically ill. Who voluntarily asked for help. This is ethically wrong! What happened to the Hippocratic Oath? The Florence Nightingale Pledge? After 5-6 days of withdrawal, an addict will feel an increase in anxiety, panic attacks, and vomiting. The risk for death is much higher for those who detox alone at home. Especially with the opportunity of a relapse. Which can lead to overdose since the tolerance has now been lowered. Everyday over 115 people in the US die from overdosing on opioids. Washington Post stated that 16,235 people died from prescription opioid painkiller overdoses in 2013. Let’s not even get into the now greater risk of suicide for an addict who had voluntarily asked for help and was sent home hurt, afraid, and mentally unstable by the professionals that had made a pledge to help him. People can and do die from opiate withdrawal-and all such deaths are preventable, given appropriate medical management. This is a national crisis. Where is the help? Who is supporting these patients?