I took my husband to the ER. they did A lot of tests was like pulling teeth to get the results. A few days later i got a call from the pharmacy I use wanted to know if I was going to pick up A prescription no one told me one was called in ..go to the Lake Hospital at least they have a few specialists in the area Mercy will put you on the Merry Go Round to Springfield ..

I was in there for a allergic reaction to a bite that had spread on my arms and on my right leg which lead to illness. All of the staff and Dr. Emery who treated me was very good to me. Did lab results gave me two week supply of antibiotics and was released within an hour. One of the best hospitals I've been to yet for treatment. 😊😊😊

Worst hospital in the area, if it isn't a snooty/rude or lying nurse, then they are giving you medication you don't take, while not giving you the medication you do take, then lying about it afterwards.

My mom had surgery here and had to stay overnight they refused to give her the heart medication she has been taking every night for 40+ years, even the doctor (Dr. Assafeen aka Dr. Sam, even thought his name is Osamma) argued with my mother telling her she doesn't take a heart medication, then this morning they gave her Wellbutrin, (which she has never taken) and Cymbalta together. Later when I asked her nurse why she was being given meds she doesn't take, and not given meds she does take, her nurse lied to me. She told me that my mom said she did take it, when both my mom and my sister in law who was there said she specifically said she did not take wellbutrin.

Luckily she didn't get sick from the two sister drugs that affect the same brain chemicals, and only had to go one night without her heart medication. It's insain to me that they had her on a cardiac diet (not something she needs to be on) yet refused to give her the heart medication she has taken for her a-fib for years, if she doesn't even take a heart medication.

Then to top it all off instead of giving her the same pain medication that she takes every day, they dropped her down to 7.5mg hydrocodone, so she was in constant pain until she was released & able to take her 10mg oxycodone.

They also said she had to come in for a second set of blood work the day before her surgery, but they only had orders for a urinalysis. I called her doctors office and the lady that answered said yes she needed blood work done so they would send the order over then called the lab and told them no she didn't need blood work done. They also said she would spend 2 days in the hospital, later said it would be 3 days, then the day of surgery said she would go home after surgery, then kept her for 24 hours. No one seems to be able to make up their mind. It's all just stupid and insain.

Came in at 9 pm Saturday night when I noticed my daughter's ear had completely swollen up around her earring, encapsulating and covering the back! Surprisingly, we were in and out within two hours. Everything was really clean and disinfected and the staff was professional and nice. I was worried that they might have to hold my daughter down to get the earring back out from her ear, but no. The Nurse Practitioner, Michelle, was so kind and wiggled it right out, distracting my daughter by asking her questions! We truly had a compassionate experience! So grateful for this hospital.

Wonderful hospital,great staff,highly recommend it!!!