Mercy Hospital Turner Memorial
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feedback about Mercy Hospital Turner Memorial
Overall summary? I wouldn't let their best doctor put a bandaid on my child... Their staff is not only slow and rude but the only diagnosis they know how to give is "UTI" ... But when it comes to medical malpractice they have a 5 star rating!
Today we had to have exray on sons ankle,sat in room for an hour ,nurse stopped admitting to look at another patient paperwork then stopped again to call someone to so a fingerup,than with all the freaking staff here stopped again to answer phone, that she had to apologize to whoever was on it cause she shouldn't have answer it. Than sat in room for hour,while exray tech took exray machine to that room with man who cut finger,thwre was no blood, he was not crying screaming or anything else, once again feel like we dont matter,at this place,😡😠got exray 447,see how long it takes for dr505,syill no dr,been here since 320.510 no dr no explanation, its official, WE DON'T MATTER,they are just trying to bill insurance for 3 hours of room sitting,seen it many times.pic below is post on door,they dont even care if we know (WE DON'T MATTER),517,still no dr,so just got told all exrays go to fortsmitj to be read,i call B.S.they didnt do that last time,528,no Dr, i should have gone to Dr Moons , would have already been helped and done,well543,dr says sprain, blabla bla get on with the wrap and let us go
I am sitting here in er with my 80 yr old grandmother who has fallen and most likely broke her knee or leg. She can’t walk sitting in a walker for three hours so far to have x rays done no rooms available they say so she continues to sit in a walker in pain waiting finally three and half hours later plus me yelling about a room she gets in one still done nothing for her about the pain or discomfort she is in still waiting to sitting waiting on doctor one and half hours since getting in a room. And no sign of doctor or anyone else since being out in this room and still waiting.....
Doctor didn't seem to care and the nurse gave me to shots in my hip and was very rough. She had me stand up and shoved the needle so hard to made me take a step forward. Very rude when i asked a question about the shots she was giving me. The admissions lady was very serious and did not smile but was polite and so was the nurse that took all of my vitals. Very uncaring staff and did not treat me with dignity or respect.
Had swollen tonsils and could hardly talk. They did a strep test, it came back negative so they sent me home. Went to another doctor and was diagnosed with tonsilitis!