Very friendly and knowledgeable staff. A staff even offered water to my dog! Compassionate medical personnel in emergency room
They are more of a temp facility to prep you for transport to a real hospital. If you do end up there it is near impossible to call to check on a relative. Lots of times they dont seem to answer the phone, if and when they do answer its a gamble as to if they can figure out how to transfer your call and an even bigger gamble who you end up getting if they do manage to transfer your call. My experience has been the first day I spent 23 minutes of being transfered over and over and over and still not getting through but back to the main operator. Later that day took 10 minutes of calling over and over until somebody picked up the main line. 2nd day answered after 3 minutes of calling main line, transfered twice to the wrong rooms but finally got me there. 3rd day, I have been calling the main line number over and over for 30 minutes, it just rings until it times out.