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First, the doctor showed a large amount of concern, and I'm thankful for that and he ran multiple test including X-rays to rule all the serious things out. For the nurses, I don't think anyone knew what they were doing. There was a lot of "should I do this" or "how much do you think". They were nice and trying, but I won't risk my baby's health over it. I guess, if you don't completely know what you're doing, do enough to help me get to the next hospital. I was thinking about leaving, but I didn't want to risk my baby choking on her vomit on the way to the next ER. So, the breathing treatment helped. I didn't feel a need for the Zofran. I expressed how the breathing treatment helped, but they were doing their job, so I just trusted the doctors orders. I kept all the paperwork just in case. I won't come back for anything super serious, but for simpler things, this place is fine. Just be sure to ask questions, and show concern for what you're being administered. Thank you all anyway!
THE worst hospital I’ve EVER went to. A roach was crawling on the seat and the security officer walked by and smooshed it then walked off leaving the bug. Not to mention we sat there for two and a half hours and never even got our temp checked. Also there were only two people in the waiting area. Wouldn’t wish this place on my worst enemy. Wouldn’t give them one star if I didn’t have to
As a nurse you know what to look for in your care, so I can say I felt like I was taken care of from the moment I walked in ER to just now leaving. No one taking care of me knew I am a nurse too so I didn't get special treatment. The nursing staff did their job. I love the system check Merit has in action where the top management down to the employee are monitored closely concerning the production of employees. Making sure the patient has been treated well, checked on every hour, and has any complaints. If more hospitals would do this I believe patient care would be better. I can say this in comparison to other hospitals near where I live because i have had family members in 2 of the local hospitals and was there to witness their patient care.
ER nurse, Kim Ratcliff is very passive aggressive & rude at Merit Health in Brandon Ms. Not attentive to patient or family, she came in the ER triage maybe 2 times between 9 pm and 2:30 am and does not like when you ask her ANY questions. All nurses and doctor on the admission floor were very kind and they answered our questions with no attitude or problem.
We brought our son in and everything went fine. Very fast, very kind, very professional.
Third time our family has had to use the ER at Crosgates merit health. We have always had good experiences.