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We brought our son in and everything went fine. Very fast, very kind, very professional.
Third time our family has had to use the ER at Crosgates merit health. We have always had good experiences.
I was admitted through the ER for surgery. I had my surgery and the next day they came and took my blood pressure at 7am. It was 91 over 71. At 9am they pulled the packing out and left me in the shower and never came back. After 30 minutes, I got myself back in bed. My bed was went from all the fluid from the surgery and my arm was leaking all the fluids out and blood on the floor. I hit the button a thousand times and no one would come. My mother went to the nurses station and no one would come. My niece went to the nurses station and still no one came. The doctor said he would tell the nurse. Lady came and said you wanted a new gown. I said and bedding. She rolled her eyes and told me I'd have to wait til she got the other patient a coke. I ended up getting gangrene because they didn't take care of me and had to have surgery again. I was there 8 days and they didn't even clean my room.
KEEP GOING - Do NOT stop here! I am 12 weeks pregnant and started bleeding. The nurse was running around screaming “where is that bed with the stirrups???” He finally found it, but said it was covered with “stuff” so I could just use a regular bed. The “Doctor” came in and said it was no point in doing an ultrasound because it was “probably” ectopic. So she just wanted to check some hCG levels for my OB to compare later. I told her I was leaving and she said “ok, but everyone else will say the same thing”
I walked out and was able to be seen by my OBGYN who did an ultrasound (shocker) found a very strong heartbeat and saw the placenta is low and caused the bleeding.
Besides the incompetence, the place is nasty and falling a part.
RUN AWAY FROM THIS PLACE!!!! No matter the emergency, you are better off trying to make it to a REAL emergency room.
This is not the place to go if you need actual medical attention (anything beyond a simple sprain) and honestly, you'd be better off limping for a bit. I'm completely awed by their ability to be incompetent in a nice and mannerly way. I was too confused to even be mad.
DO NOT GO HERE FOR ANY MEDICAL NEEDS WHATSOEVER. If I could rate this hospital with a 0 star I would. I took my 9-year-old son in to this ER after his fishing hook got stuck in his knee on 5/1/2018. The nurse decided to cut the fishing hook leaving the metal barb still stuck in his leg without even saying anything to me about it first. We went to X-Ray 3 times, you could clearly see the metal in his leg. The doctor couldn’t even find it to get it out. WHAT A JOKE. I believe he just didn’t want to deal with it. When I asked the doctor why the nurse didn’t use her basic common sense. He looked at me and said we are an ER and there’s only so much we can do here. FIRST OFF, I DO NOT HAVE A MEDICAL DEGREE and I could have told you that the smartest thing to do was numb his knee and cut a small piece of his skin where the hook was and pull the ENTIRE hook out. They cut a huge spot in his knee and we ended up going home with stiches with metal still in his leg. They then referred me to a surgeon so that they can remove the rest of the metal hook. They told me the surgeons office would call me. However, the ER put my phone number in the system WRONG. So therefor I had to call and make an appointment. They told me that he could come to this hospital and do an outpatient procedure. I then told them that I would rather go to St. Dominic’s before I EVER RETURNED TO THIS HOSPITAL. I should have gone to that hospital in the first place and I wouldn’t be putting my son through this now. THIS HOSPITAL IS HORRIBLE.