Our Lady of Lourdes Memorial Hospital, Inc
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3101 Shippers Rd, Vestal, NY 13905 USA

Address

3101 Shippers Rd, Vestal, NY 13905 USA

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Phone

(607) 584-9488

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Consumer feedback about Our Lady of Lourdes Memorial Hospital, Inc

Christian Clover
Christian Clover

1 out of 5 stars

posted 5 days ago

My fiance was going in to get a screw out of her leg that had been in there from a previous surgery. Surgery was finished by 3, and it took till 6 to get her into a room. Then as we go to leave they lost her clothes. After searching for a while they asked me if I wasn't sure I took them out to my car. Finally she had to leave in a sock and her gown, I was outraged. And to top it off they ask me to drive to the emergency it was easier for them. When I go into emergency asking about her they say to sit and wait. When I do, they start putting her in the car without even telling me or trying to find me. When we got home, they had called to let us know they found her clothes. Someone had put the wrong name on them and the other patient had to tell them it wasn't hers. This is a hospital we trust to take care of us and they can't even keep track of clothes. I would definitely consider your options or you will get an oops in sorry.

WseaK
WseaK

1 out of 5 stars

posted 2 days ago

I absolutely do not trust this hospital, and have even heard the local hospitals are the butt of other major hospitals jokes. It's easy to understand why.

Matthew McLean
Matthew McLean

5 out of 5 stars

posted 3 weeks ago

This review is strictly regarding the ICU unit and the overall condition of the building, as I have very limited experience with other branches of the hospital.

My mother was brought here from Bridgewater Nursing Home as she is on a ventilator and could not get enough oxygen on their machine. She spent 5 days in the ICU, in which time I visited twice (I live 115 miles away). As for MY experience with the hospital, I have no complaints. The doctors in the ICU took very good care of my mother, found infections that even other hospitals did not find. The nursing staff in the ICU were very friendly and informative, answering my questions by phone, keeping me updated on her condition and encouraging me to call with any concerns, rather than discouraging me for their own convenience. Unlike the nurses, the doctors seemed a bit "robotic" in their bedside manner which came across sort of vague. Being I am very aware of my mothers condition and she is terminal, this did not effect me much but may if you are not familiar with the specifics of your condition. Case workers also tried hard to have my mother moved to a closer nursing facility, as Binghamton is a LONG drive for me and her family. Although they had no luck, I do appreciate the effort!

The condition of the building was VERY good, at least when I was there. The parking garage was brand new (still free to park in), the days I went there it was rainy and I didn't even get wet entering the building. Main lobby is very large and clean, staff seem to greet you upon entering but the security there is non existent. Most hospitals require you to check in and wear a badge, not the case here. Makes it more convenient when visiting but leaves patients vulnerable to outside threats. Because of the positives and negatives of this, I won't deduct a star. The ICU unit is locked, you have to be buzzed in so that also alleviates some concern about security. The ICU was clean, during my visits there I seen SEVERAL janitors cleaning the building.

Overall the hospital seemed clean and modern. Most of the staff seemed very happy in their jobs, especially the nurses and surprisingly, the janitorial staff.

Beth S
Beth S

1 out of 5 stars

posted 1 month ago

Terrible .I would give it zero stars if that was an option . I waited over 6 hours in excruciating pain. 4 of those hours I spent checked in but ignored by most of the staff and waiting in a “family waiting room”.- aka a closet with some chairs in it. There I was hooked to an IV . After 6 painful hours I made it to a legitimate ER room. The floor of the room was still dirty from the previous patient and covered with clumps of their hair. It was repulsive and totally unsanitary. I went for a scan and when I came back to my dirty room the nurse had vanished , she was supposed
to hook me up to my IV , I asked the aide to get the dr and or nurse to hook me back up , I waited 40 mins for the nurse but she never came back .Most of the staff I saw was more concerned with socializing with each other instead of working , a few people there were nice and did their job well . I waited so long for the staff to hook me back up to the IV , after 40 minutes still nothing , I had no other choice but to walk out the front door with part of my IV still lin . This place was disaster . What ever your emergency is I would run not walk away from this place as fast as I could if I were you and head to another hospital.

lewis sawabini
lewis sawabini

1 out of 5 stars

posted 1 month ago

this hospital and clinic was once under catholic church the sisters pf of or ady Lourdes ws semi any good no it is really very bad in its performance and it obligations toward te oublic safety
based on the facts s that my mom on 3/12/18 we appealed their faulty decision and we over rulled means we won appeal against in medicare business that mans they stated and brow beat mom if she stays she wll have to pay fomr her own money which she do not have penny to her name they out in fear of collectors , Lourdes cardiology dept did evacuate her oels causing triubles to next stop the rehab house hich they prevented her fomr going to and she amy self overuled and medicare made them eat they faulty communist
decision to deprive my mom her stay in a rehab house so cardiology dept qnd physical therapy dept they were obliged to find mom a rehab house immediately and they received BAD LETTER FOMR MEDICARE THAT THEY WRE INEFCETIVE AND HAVE DEFECETIVE TYPE OF ILLOGICAL HINKING AAND THEY RECEIVED A REPRIMND AND WNER N THEIR RECORDS THA THEY ARE LOW GRADE HOSPITAL HCH DOE MANY THNG LIKE DNET=U PUBLIC THEIR RIGHTS UNDER MEICARE ,
SO TIME CME FOR ME TO BJECT TO THEIR BAD TREATMENET BY THEIR OBESE FEMALE DOCTOR WHOM SHE IS 60 INCHES OF WAIST
CIRCUMFERENCE AND POOR THING SHE WAS OFFERED ti slim her down by my experienced 50 years expernce pharamcist and she refused
to her demisethat hseis known the largest food consumer in their
internal med dept so the other dropped 10 flafel sandwiches and eh consuled within 20 minutes the skinny aides andthetech commented on her hunger for food consuming 10 falefl sandwiches at at onc n oe setting that is called un coothed for aany female to do that behvaoir and then belced fomr both ends which is offensive
as to their PULOMNARY DEPT the treatmnte ofthe public is wort by indian some name called BONDLAPATTII , PAREEN

NOW THEIR FOOT DOCTOR IS DIFFERENET CLAIMS THERE IS O TRETMNET FOR NERUROPAHY WHICH THIS IRISHMAN IS CNUSED AND IS MISLED IS DIFFERENT THAN THE HOGAN BROTHERS whom are good foot doctors ,
so the conusion and deliection of duties spreqd to the cardiology dept as above so wher ethe end I decided 6 months ago to join CAYYGA med cneter ad they are much more organzed and well recognized by their newer county
I urge yiu to to visist CAU=YUGA MD CNETER

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