Permian Regional Medical Center Andrews County Ho

I went here because it felt like I had a collapsed lung or blood clot in my left lung and it was extremely painful and difficult to breath in which I also told to the admittance person at the window. I also told her I did not have insurance and was private pay. She informed me they don't have private pay pricing and I will be responsible for all charges. I was seen within half an hour of arriving and was asked several questions by the nursing staff while they took vitals. I told them I have a history of asthma and also that I had had a respiratory cold and congestion for 9 days prior but seems like I was getting better in the two days prior to my ER visit. They did an EKG, blood work, XRays, etc and made no attempt to keep my costs down doing only necessary tests. I was asked on 3 different occasions by the doctor and staff if I did any kind of illegal street drugs. Seriously? They seemed more focused on that in their diagnostics than the facts of my pulmanary history. The doctor and staff asked me on two different occasions if I would like something prescribed for the pain and a muscle relaxer which I declined. The doctor also asked me if I had ever experienced heartburn. Not if I was currently experiencing heartburn, but if i had ever experienced heartburn. I was in the room for 4 and a half hours before they release me with an official diagnosis of "heartburn". Wow. I went home and was in bed sick, in pain and coughing for 5 more days and on the 5th day started caughing up blood. I went to an urgent care facility the following morning where they were very conscious of the fact that I did not have insurance and within 20 minutes determined that i had acute Bronchitus based on my symptoms. They prescribed a pulmanary steroid and a Z pack which cleared it right up. Emergency room visit = $1700 and no actual diagnosis or treatment. Urgent care = $298 and competent diagnosis and treatment. Lesson learned avoid this emergency room when at all possible. I have to say everyone was absolutely kind and friendly but just poor diagnostic skills. What a waste of time and money.

You couldn't ask for a better equipped hospital in a small town. The nursing and support staff are amazing. The doctors that have a practice here are all very good. The ER doctors sometimes leave something to be desired but they do well enough for a small ER. The new building and facilities are amazing. We had our first baby there and the experience was amazing. We would highly recommend it.

Nurses are rude. They treated my pregnant sister like she was a burden.... And didn't let me see her because i had my son with me. Which they have a law that says "no kids under 12 allowed" inside the rooms. Im am extremely offended and upsted at the service we received. Worse hospital I've ever been to.

Do not have a kid here. The cna working in labor and delivery found my husbands facebook and messaged him if he wanted to hang out. The same thing happened to my sister in law, that same girl found my brother on facebook and tried to do the same thing. My sister in law kept her cool but that's super unprofessional she honestly doesn't care about her job nor respect the people who go there. The last time I had a good sonogram was in 2015 idk what they did with that girl but she was the last technician I had who could give me a good sonogram I eventually stopped expecting a good sonogram. Dr. Nayak is a great doctor and his clinic staff has been the same girls forever it doesn't suprize me their very friendly. Other than the girl in labor delivery it was good pls remove her already if you have a kid last thing you should be dealing with is an annoying murse trying to get with whoever walks in the building pls keel your personal life at home!!!

I had to take my two sons to the ER, and my youngest ended up having to get admitted. My mother had to stay with my boys, so I didn't have to miss work, and the hospital staff has gone way above and beyond to take care of and accommodate my mother and my other son during their stay. All the staff is super friendly! Normally I hate hospitals, but if I ever have to go or take my kids again, this will be my choice.