Physicians Centre

Every nurse, doctor and staff member is great. From check in, to everyone behind the scenes- so so so kind & genuine.

Despite having health insurance and a $125 copay and $700 deductible for the hand surgery procedure I had to get in order to have use of my thumb again, they made me put down $1000 before the procedure was even done or they would refuse the service. This company CHOOSES to bill customers an ESTIMATE up front instead of billing insurance and letting them tell clients what they actually owe in the end and were not compassionate at all about the ridiculous amount they claimed to be needed and made me pay nearly all of $1485.80 that they estimated I would owe and would not work with me at all on lowering to payment to at least my deductible or really just anything less or I would be refused service. This is disgusting and completely unethical and I hope I never have to come here again. The only thing good about this place was the nurses who were understanding, so kind, and actually cared about my situation and did what they could to help me.

I went in for an mri and specifically asked for the costs ahead of time and they told me any cost I had would be dealt with the day of my appointment with whatever my insurance didn’t cover and it turned out to be a complete lie. I also asked the girl who set up my billing info if I could have my MRI read at the hospital instead of my referring physician, she said the hospital didn’t do that but that I could double check with the tech who was doing my mri. The tech also said that my physician would go over my mri and not them. NEXT THING I KNOW, I get a $300 bill in the mail for my MRI being read by one of the doctors there even though They told me that wasnt possible and I also specifically asked for my estimated costs ahead of time as I can’t afford that. Very disappointed in this hospitals communication and hidden fees.

I am very pleased with the exceptional treatment I have received here at The Physicians Center! From the front desk (Ms. Rita), Imaging (Brad), the ladies who draw blood, the cashiers, and the nurses that have taken care of me day and night. Both nurses's names are Melissa, they are kind and have taken care of me just as their mission statement says "Like Family" I actually met the CEO while walking down the hall! I highly recommend this facility! A million times thank you! I will be seeing you again for my next hospital stay!

I have had two really great experiences here! The staff is very caring and quick to put and keep you at ease during your entire time there. The second I checked in I was greeted by a wonderful lady who got me registered and signed in. Then off to blood draw that was painless and the person doing the draw was easy to talk to. Finally off to the surgery itself where I was totally taken care of. Thank you to everyone who works there and for being such a wonderful staff!