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feedback about Physicians'specialty Hospital
I waitied over an our in an empty waiting room due to a 'lack of beds' then 2 male patients walked in and were seen right away. I was brushed off as 'not an emergency' because I was not visibly bleeding. I was finally seen when I broke down in tears due to the pain. Then I wasn't touched except to draw my blood, I'm not contagious, and sent home after that and a urine test. I am going to have to go somewhere else for an ultrasound/scans because I was brushed off. I have almost died from a PE I detected myself and took myself to the hospital for. I know when something is wrong.
Great hospital with top notch surgeons and staff. Would absolutely recommend anyone to visit this facility!!! Great job.
My 2nd surgery with Dr. Arnold, who I give the highest rating and complete respect for being a top notch surgeon. I was also very pleased with their anesthesiologist, Dr. Murphy. Something changed at PSH in the last 5 years though, they were not as professional this time as in the past. Nurses were not as clean and tidy as one would expect. I felt very rushed at this last surgery, beginning to end like it is now a cattle salebarn, so much so that they were in such a hurry to get me out and reuse my bed that I was loaded into my car from the wheelchair in the pouring rain. They couldn't wait just a minute for the person under the drive-through to leave so my family could pull up and we could all be out of the weather and stay dry for the drive home. A little thing, but rushing around can lead to unwanted mistakes on top of patients feeling like just a number and bill. It was not this way 4 years ago.
Will never go back. One of the single most money grubbing hospitals. Go to a place and support a place that cares. Money is their top priority.
So we are in the waiting room and the condition of this place is pretty rough. Chairs are beat up and stained. Most of them share similar stains to the one I pictured. The coffee station hasn't been cleaned or stocked in a while. Perhaps the worst thing thus far has been the fact that they let someone with the same first name as my wife fill out her consent forms with identifying information on them.