Saint Mary's Regional Medical Center
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235 W 6TH ST, RENO, NV 89503 USA

Address

235 W 6TH ST, RENO, NV 89503 USA

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Phone

(775) 770-3000

Emergency service available

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Consumer feedback about Saint Mary's Regional Medical Center

Joel Taylor
Joel Taylor

1 out of 5 stars

posted 1 month ago

Probably one of the worst hospital experiences you can imagine. Nurses lied about my father-in-law's status and we were then contacted by Reno PD who were inappropriately about to take him. This was after we were told he would be as the hospital for three more days. Then followed by hours of phone calls with a lot of backpedaling on status and the ability to release information. After that, when trying to contact my father-in-law, the phone operators are rude and transfer you in the middle of you talking. We all have jobs that are not always easy but the difference between a good and bad experience is the professional nature of knowing how to set your personal feelings aside for the sake of the customer. My father-in-law has potential greater problems than diagnosed and the hospital should be the place that recognizes issues with a man around 80 years old. I would rather pay out of network deductibles than be treated like this again.

UPDATE:

The next person we talked to was one of the worst and that is his nurse who deals with him directly. I hope someone reads these reviews and cares about what happens at this hospital.

Allan D. Davis Sr
Allan D. Davis Sr

5 out of 5 stars

posted 5 days ago

I'm Five Staring Saint Mary's Regional Hospital I thought the Staff Nurses and Doctors along with everyone else did a good job assessing my condition and taking care of me, Professional And Friendly THANK YOU 😁. Recommend 😷

Kevin Nilsson
Kevin Nilsson

1 out of 5 stars

posted 3 months ago

Incredibly pissed at this hospital. Go ANYWHERE else. They are nice.... however even if you give them your insurance, they still bill it to you! Insurance told me they never received the bill and tried working with them. And now a few months down the line they are trying to sue over 900 bucks. I NEVER received anything in the mail and how I found out.... they put it on my credit report. They never picked up the phone or anything because they are lazy as all get out. Never verified that I received a letter and just are a sue happy POS company. I will never do business with them and will be sharing this with everyone:) have a nice day st Mary’s I’m thrilled to hear what the Better Business Bureau will have to say with you

Buddy Davis
Buddy Davis

5 out of 5 stars

posted 1 day ago

Professional and caring from the emergency room thru to on-floor staff. They listen, and take the patient's needs / thoughts into account on everything from meals to meds. Couldn't be happier with the level of care and service. Quiet floors and ER. And if u have a spouse / family member who wants to stay with u overnight, they have bedding / comfy couches in the patient rooms.

Jess Noon
Jess Noon

5 out of 5 stars

posted 4 months ago

This is my only time here, so not much experience, but we are in Reno visiting family, and I had to take my son to the ER. The staff was friendly and helpful, we were seen right away. In and out in under 2 hours (our ER back home is an average of 8 hours so I was happy). If needed I’d come back again.