Probably one of the worst hospital experiences you can imagine. Nurses lied about my father-in-law's status and we were then contacted by Reno PD who were inappropriately about to take him. This was after we were told he would be as the hospital for three more days. Then followed by hours of phone calls with a lot of backpedaling on status and the ability to release information. After that, when trying to contact my father-in-law, the phone operators are rude and transfer you in the middle of you talking. We all have jobs that are not always easy but the difference between a good and bad experience is the professional nature of knowing how to set your personal feelings aside for the sake of the customer. My father-in-law has potential greater problems than diagnosed and the hospital should be the place that recognizes issues with a man around 80 years old. I would rather pay out of network deductibles than be treated like this again.
The next person we talked to was one of the worst and that is his nurse who deals with him directly. I hope someone reads these reviews and cares about what happens at this hospital.