Seton Smithville Regional Hospital
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feedback about Seton Smithville Regional Hospital
Someone sent an email to me from Seton Hospital I tried to open my Medical Records to the email and seton said the email I used was using was wrong when seton sent me the email to me. My own email address that seton sent me to look up my medical records was denied saying that my they didn’t recognize the email they sent it to. Why is Seton sending me this email I never request. They are doing what I like to call a breach in HIPPA. I then called Smithville Regional Hospital owned by Seton to see why I got this email and the lady working there didn’t even help me with the problems she just transferred me and no one answered. So yes what Seton is doing is illegal.
If you can avoid this place definitely avoid this place. I went in earlier this year and was not really helped at all. They tried to push pain meds and gave me other medications that I didn't need at ALL. 2 days later I found out my gallbladder was on the cusp of rupturing. Had it not been for my primary doctor and 2 ADDITIONAL Emergency Rooms there could've been severe complications. I've sent letters to the hospital and to the main Seton hospital. I've not heard from anyone. I just hope that no one has to go through what I did.
Would give lower if possible! The doctors don't care!! They misdiagnose because they act as if you're a bother to them. I went in with pain that felt like a kidney stone or bladder infection(I have history with both). I refused the pain medication they offered. I just wanted to know why I was hurting and get it treated, not covered up. Doctor, in a snotty way, told me they found nothing, then I heard him loudly at the nurses station, saying I was probably trying to get pain meds and was loudly discussing my medical history. Basically claimed I was faking. A few days later, my urinalysis came back, and they called and said that I did have an infection and called in antibiotics. My son went in with chest pains and couldn't get a full breath. The doctor ran no tests! She sat down with a paper that had a check list pertaining to anxiety and suicide, and just went down the check list. Rolled her eyes when he or I tried explaining his symptoms. She said there was nothing they could do. That it was just anxiety. I asked if they could run some tests, and explained to her that he was relaxing and playing with our dog when his chest started hurting, so I didn't think it was an anxiety attack. My son was almost in tears, because it scared him. The doctor just walked out and we were told that is all she could do. She spent maybe 6 minutes with us. We left and went to St. David's in Bastrop. Turns out that it was severe acid reflux. The people in Bastrop were so kind and showed such compassion. Thank God!
Excellent care, very friendly staff, even the food was good. Will always chose this hospital. Cannot say enough good things about the people. Also very clean. Cannot imagine why someone would think it otherwise.
Employees and doctors are nice but they don't take care of you the first time around. I was diagnosed with a cellulitis bacteria infection
and given antibiotics. Then I went back a couple days later and was told I had shingles. If I would have been taken care of right the first time I would have gotten a couple days head start on the right medicine before it worsened. I just called back to see if I could get a pain prescription from the doctor sent to a store closer to me so I didn't have to drive 45 minutes. They told me they change ER doctors everyday and I would have to come back in. They just want money so they give you a little and make you come back multiple times so they can continue to charge you.