St Francis Hospital, Inc
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feedback about St Francis Hospital, Inc
My husband, who is a cardiac patient, went to this ER with chest pain. He sat in the waiting room for 7 hours, then when he was finally called back, he sat for almost another 2 hours waiting to be seen. This place is a joke. Its a good thing it wasn't anything very serious, he would have died in the waiting room!
I've been here for almost 8 hours and I have not talked to a Doctor about my condition. Never come here unless it's through a ambulance and it's a absolute emergency.
Whoever is in charge of this place must feel immune to lawsuits, because almost everyone here feels neglected.
The worst hospital I have EVER encountered... completely unsympathetic towards patients families who are distraught and literally just wanted an update. We had a family member seriously hurt and was seated in the waiting room for over three and a half hours. Anytime we respectfully requested an update we were given a snarky run around. Completely discriminated against while we WITNESSED them cater to other parties. When enough was enough we were lied to once more by JASON until he disappeared. My fiance’s Nurse SHANNON totally disregarded us when asked why weren’t we told our loved one had been transferred elsewhere. Without any knowledge whatsoever. I have never been so disrespected, hurt, and disappointed in a time of grief like this... we are TRAUMATIZED. WE TRUSTED YOU ALL DESPITE BEING TOLD OTHERWISE. If you can help it, avoid this place by any and I mean ANY MEANS NECESSARY!!!!
There are so many offices apart of St. Francis. My husband unfortunately had to be referred to a specialist here and his office employees apparently have no idea how to do their job. I'm aware that services provided when it comes to more than just a visit with the provider are subject to your deductable, however when a price is given and you receive a bill which states you owe more than 300 over what you were quoted is unacceptable. I reached out to the hospital's billing department to express my concerns and what do you know the excuse I was given did nothing but put the blame on our insurance company. I have no issue paying for the services rendered, but an answer for what was added to our bill needs to be given.
The doctors at St.Francis hospital saved my life. They performed a miracle doing so as I was almost gone when I got to them. They have a wonderful surgical and ICU staff. If not for them I wouldn't be here today . God bless you all at St Francis and thank you for saving my life. It has been a tough road for me but I'm better than I have been in years.. I could never thank you enough for what you did and for your kindness