The staff are wonderful. The doctors are wonderful. My child has Medicaid and I saw absolutely NO difference between her care and the care of others with paid insurance. That all being said, the FOOD is absolutely horrible in the Atrium Dining room, both in quality and in selection. The patient meals were awful as well. I tried to supplement the choices with vending machine items, but those are all salty, sugary, fatty or otherwise non-nutritious. As a member of Arnot Health now, I expect better.
This is a terrible place . Patient care is shoddy and indifferent. Food lacks flavor, is barely warm, and not necessarily what was ordered Meds administered after dark given with room lights at full brightness regardless of time or people sl keeping. AWFUl..
Last fall, my husband was admitted for anaphylaxis due to a reaction to a new Med. He was released the following day even though prednisone was not controlling his allergic reaction and, being a diabetic, he was not told the effects of prednisone on blood sugar or given instructions or a prescription for the quick acting insulin he had been given while admitted. I had to rush him straight to Robert Packer to his endocrinologist for emergency care straight from St. Joseph's hospital. The nurses are awesome here but the medical care is sloppy.
Last night my son was brought by ambulance here with a five inch gash in his throat. It was two hours before the doctor on duty even looked at his wound. It required 10 stitches to close. It was another two to two and a half hours before it was sutured.
The director of the ER came in this morning and I can't believe it, but I have a hard time thinking of any other professional in recent history more rude or condescending than this man.
I would avoid this hospital at all costs unless there is absolutely no other recourse. That said, with so many hospitals in the area, maybe they should step up to the plate and accept ALL medical emergencies so there are other options. St. Joseph's is the bully on the block because they know that there are some cases where patients have nowhere else to go.
It the truth u dont have good insurance u get treated like a scum
The doctor was nice but the nurse wasn't