St Lukes Lakeside Hospital
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Address

17400 ST LUKES WAY, THE WOODLANDS, TX 77384 USA

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Phone

(936) 266-4055

Emergency service available

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Consumer feedback about St Lukes Lakeside Hospital

Brian Arrington
Brian Arrington

2 out of 5 stars

posted 1 month ago

First and most importantly, I'm on medicare and social security.
I went in to have a short procedure (steroid injection in back) and upon arrival was told the co-pay for the facility was $1,055 for a 5-10 minute procedure. Upon discussing it with the "financial" advisor ( cashier) i was told I could pay half ($528) now and the balance after insurance had settled. My repeated attempts to understand/comprehend how a facility charge of over $1,000 could possibly be correct, to no avail.
That was 3/28/18. About a month later, while reviewing my credit card information I noticed a credit on my card for $420.83 from Lakeside. So apparently I was correct, but how is it that these institutions can make mistakes that large without any repercussions?? Clearly the advisor didn't understand the situation ( a guess on my part).
Secondly, I later find out the hospital is owned by the doctors themselves, which in my opinion should be against the law.
I never received anything from the hospital explaining why I was getting the credit, or where it originated from.
Guess admission of mistake is to tough on fragile ego's.
Would not recommend this hospital to anyone or anything, including pets, or anything else that lives and breathes.

Margaret Gordon
Margaret Gordon

5 out of 5 stars

posted 5 months ago

We are from Michigan and we are snowbirds spending the winter in this Conroe area, my husband needed a ER and St. Luke clinic was the closest, they were awesome there. They had to send him to the hospital in a ambulance to there St. Luke's Lakeside Hospital, the ambulance techs were awesome too. After a few papers to fill out and sign the guys took him right to a room. That never would happen in Michigan! He was treated so great, the staff was very friendly and attentive. He had to stay the night with a heart monitor and the next day saw a cardiologist and given some new medication. It was a very good experience and very glad we picked the right clinic.

pokesalannie
pokesalannie

5 out of 5 stars

posted 8 months ago

Visited ER (10/25/17). Everything was very clean and tidy. Atmosphere and staff very pleasant. Special KUDOS go out to R.N. Kelly. She is probably the best nurse I seen in years!! EXTREMELY helpful and caring! I felt like I had a private nurse. Exceptional place all around. Would be happy to use this facility again, if the need arose.

Joe Craig
Joe Craig

5 out of 5 stars

posted 3 months ago

My husband had shoulder surgery here today. This is the best experience we have ever had. Everyone was so nice. The place is clean, bistro staff were very friendly.
When we got to the second floor we were met by Anne who is the kindest, most through person I have ever met.
Dr. Mansour was amazing. His staff is above the rest. Tracy Reyes CRNA was so kind and thtough. Wish I could remember all the names. They deserve a raise!! Exceptional. I have been in healthcare over 20yrs. and this was exceptional. Thank you

Lopez M
Lopez M

1 out of 5 stars

posted 3 months ago

0 ⭐️! If you are in need of urgent care! This is not the hospital to go to! They have 0 consideration for your health and well being! Dr.Satyanara Kante,Md refused to see me or treat my symptoms! He didn’t evaluate or treat me! The Doctor and hospital were quick to bill me and my insurance as if they had actually treated me! My entire left side was numb & Dr.Kante did not show any kind of concern! He has the worst bedside manner! He is very unprofessional and will not take your health seriously! He could really put your life at risk! Don’t bother in leaving a complaint to Patient Services department (Wendy Stearns) because all you will be recieving is a large bill for no care and a apology letter! This hospital is a joke and the very definition of malpractice and greed! If you care about your health or family do not bring them here!