St Mary's Hospital at Amsterdam

I drove 40 minutes to get special blood work done, which I’ve had done a few years ago. When the work was ‘completed ‘ I checked with the tech to make sure she’d done all of the work because it was different then previously, and she said yes. I specifically asked about the aggregation study, but she again confirmed that yes the blood work was complete. I drove another 40 minutes home to receive a call that it was not completed correctly and that I need to come back. I am beyond irritated that I have to waste another hour and 20 minutes of my time along with the gas that it takes to get there because the work was not done correctly, even after my confirmation. The tech should’ve checked with her supervisor if she was not familiar with the test to confirm that it was indeed done correctly. The registration process was easy and the woman was friendly, but that does not make up for the lost time and $ spent to get there. Also, the $20 co pay that I will have to pay again!!

Great place, and wonderful staff. I just had to have another knee surgery here and the staff was really helpful and no stress. They also help me out with my wife there too. I would recommend this place for anything. The surgical staff and all the nurseries where wonderfully thank you all for making the surgery great and easy.

Don't know how to treat great long term employees. Had 30 years service and screwed out of my job after surgery for work injury. Also had 2 other surgeries earlier in 2017. Boss at the time kept changing my job, adding more to my work load while others did less and less. They kissed his butt! I didn't fit in with the "group", I worked - they didn't. Thanks ex-boss - Michael Reynolds for the screw job. Your turn next!

I will never go to this hospital unless absolutely necessary. Their billing department causes I'll health.

Can not keep good doctors as they contract out and will not put doctors on their payroll. Examples: Gastroenterology, Urology. Use contract doctors for Urgent Care who do not participate in network with patient insurance companies and you get the full bill. The phone numbers on the bill are for some company that contracts out to St Mary's so that you never do talk to someone who can actually help you out or answer your questions. My husband has been a patient with St Mary's for over 35 years, loved St Mary's but who is now fed up with Ascension.