St Vincent Carmel Hospital

ER staff was great and very proactive to try to find out why my husband was have severe headache with nausea and ear pressure. However, once he was admitted the care received has gone downhill drastically. We are leaving with no answers except that the scans didn't show anything abnormal. Why not run suggested labs since there was already an IV hooked up? Instead we have to make another appointment to be referred to someone else to run those tests. STUPID!

While the staff at this hospital is great, Ascension will rip you off when it comes to billing. Although the hospital is in network for my insurance, some of their ER doctors and their ambulances are not. But they cannot tell you that until after the service is received and they bill you fir thousands of dollars. I would Never use an Ascension hospital again for this reason.

The staff are GREAT! I have nothing but good things to say about them. I had two babies here (2017 and 2019) and was very happy. The billing system is AWFUL. I've been nickle-and-dimed for my most recent delivery. The cost of my first delivery was on par with the national average. This delivery is $50k (before insurance) and counting. I have no idea what it might be after insurance because some bills aren't even making it to my insurer! When I call to ask questions about parts of my bill that have been mis-coded or things that aren't making it to my insurer, I can't seem to get get anything resolved. If St. V wants to get paid, they should make this easier.

The slowest most unorganized hospital. I have been to. They can't tell you the right times. Been here twice now the first time was told to be here at 6 when it was actually 7. I was told I could come back into my mother's room immediately after going to get a bite to eat while waiting on her in surgery. The receptionist said oh no they will call you back. They didn't! So I didn't get to talk to her doc after surgery! Today was told to be here at 11 was here 10:45 wasn't checked in until 11:30 wasn't seen until noon.

We had our first daughter here a few weeks ago and were blown away by the service and care we received. The labor rooms are huge and have so much space as well as amenities for you to use! Each nurse we interacted with was kind, gracious and took care of us so well. We felt so loved and cared for the entire time that we were there. They always listened to me, were gracious with all my first time mom questions and were thorough in their care for us during our stay. Jamie, Katelyn, Lori and Jo were incredible nurses - we couldn't have done this without them and are so thankful for how each of them went above and beyond for our stay with them. I highly recommend this hospital if you are deciding where to go for having a baby! 🙂