Summa Western Reserve Hospital
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feedback about Summa Western Reserve Hospital
Amazing! I went to the ER and was seen immediately. They were very nice and caring, and Dr. Baer took time to sit and talk to me so that I understood the issues. If you HAVE to go to the ER, this is the one folks!
My husband had outpatient surgery here. We were both very pleased with the entire experience from start to finish. I really like the facility itself. It is nice, clean, easy to navigate. It's really a much more comfortable environment than most of the other medical centers I have been to (they are typically so cold and sterile and have an institutional feel more than anything) The waiting areas are comfortable with TVs, magazines, nearby restroom, free coffee, and even a phone charging/cleaning station. The 5 star review is driven by the fact that every staff member we have encountered has been friendly, kind, welcoming and helpful. From those who greet us at the door, the surgery front desk associates, and the nurses. Dr Gema was wonderful. I really appreciate how well I was kept informed during my husbands' surgery. this was a 40 minute drive for us, but my husband and I both agree it's worth it and we prefer this hospital over our local options.
Hi I just want everyone to know this Hospital is Awesome .I went in for a one day surgery and the Surgery Dept staff are so nice an are very dedicated to the care they give .when it was time for me to be released this hospital sent home with me a big container of Chicken noodle soup .and I was so shocked that I've never had a hospital do this .I was so Appreciative that they thought about me in that way .that so I wouldn't have to find something to eat when I got home . Case Western Reserve Hospital in the Falls gets 100 stars for my reveiw . And a BIG
THANK YOU to DR .LUTZ as well.
Knowledgeable, respectful, professional, individual and courteous care received from everyone! Thank-you doctors: #1 vs Dr Mencel - you assessed my situation & helped me feel @ ease, Dr Godman - you sat down w me to ask further about my symptoms before sending me home; #2 vs Dr Bradley Clark - you are the 1st doctor to direct me to Tx my dentures and toothbrushes, eradicating the thrush w the 1st Rx w/out repetitive scripts needed following ATB therapy!
Nurse: Mickey (I apologize for losing the name of my other good nurse 👨⚕️- I haven’t forgotten you)...
Registration ladies: Cynthia and Renee;
Nsg Assist: Sabrina; + Dana W.
Very grateful for Western Reserve ER!
We want to say Thank-you so much to the staff. My father Robert has had to spend much time at the emergency room and over night stay. My father could be very testy at times but they have taken very great care of him. He doesn't like hospitals but he likes yours and the staff. Thank-you for him now going when needed because he feels very comfortable and trusts you.