Summa Western Reserve Hospital
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feedback about Summa Western Reserve Hospital
We want to say Thank-you so much to the staff. My father Robert has had to spend much time at the emergency room and over night stay. My father could be very testy at times but they have taken very great care of him. He doesn't like hospitals but he likes yours and the staff. Thank-you for him now going when needed because he feels very comfortable and trusts you.
From the moment we walked in with Valet to the time we left we had great service ALL around! Probably the nicest people and hospital my wife and I have ever dealt with. Thank you for your great service!!!
If I could rate this hospital a 10 out of 5, I would. The compassion, care, communication and knowledge is embedded in their culture. I must admit that when this hospital was the hospital my father chose, I was not convinced it was a good choice. With the Cleveland Clinic and University Hospital nearby, I almost overrode his decision to go to Western Reserve Hospital. But now, realizing their dedication to caring for people, I would have been the one making the bad choice. Thank you Dr Voo, Brittany, Chrissy, Alyssa, Ashley, Jacquelyn, Nick, Dr. Smiley, Mimi and everyone who helped save his life (there are many more to list, but with this past week being such a whirlwind, I can’t remember everyone). All of you and Western Reserve Hospital saved my father’s life! Thank you again.
Visiting a friend of mine who is in this hospital very decent staff nurses doctors very clean hospital better than some of the hospital's I been to or in.
Very impressed with service, system and staff. Only complaint is the billing department. They offer the ability to leave a message, yet dont ever call back. The holding time on phone is repeated and long only to divert you back to leaving a message ( first comment). My inquiry was trivial, yet I had to write a letter to resolve.