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feedback about Trustpoint Hospital
I gave this hell hole 1 Star so I could comment.
My loved one had to sleep in the same clothes for 3 days because they didn’t give clothes to my LO.
They lied and said clothes were given, they were not!!
Family meeting we were told our LO would be there a while. Next day, we got a call, pick up your LO tomorrow.
Was sent home without expensive hearing device, they said they never had it.
All they did was push drugs!!
And to the person who said bad reviews are from drug seekers, you are so wrong!!
This place needs to be investigated.
Social worker was an arrogant liar.
I’m thankful my LO is out of that place.
Do not go there.....
I recently lost my wife of 30 years a few months ago , & have suffered vicious anxiety & depression resulting from that . To say I've been having a hard time would be humorously understating why I needed help . I finally reached out for some & just spent from Sept 3rd to Sept 11 in this place . In that time I saw the "Doctor" 2 times for no longer than 5 minutes each visit , I have no idea how a person who never bothered to learn my name could possibly know enough about me to diagnose , much less treat me . The staff were mostly decent , but for the most part my time there was dehumanizing , demeaning , & I'm no better off mentally than before . I was treated more like an inmate there than a patient (I've never been to prison , but it can't be much worse I'd wager) . I sat in a crowded day-room with other patients staring blankly at a TV during the day only to be heavily medicated , ignored , & forced to sit in a dark room at night where I couldn't sleep . The food was horrible , on my last day there , I had to eat powdered eggs sitting in 5-6 inches of cold water served over a single slice of stale bread . This was a typical meal , that few of us ate & fewer of us could keep down . I am a 49 year old man , not a drug user of any type , & I've never been treated so poorly in my life , & I will never allow myself to be so again . It was truly a living Hell . PLEASE do not let anyone you care about even slightly be put here , it will only make everything so much worse , I'm very serious .
Verkita Washington is a saint who truly cares about the patients. She works long hours has been the biggest help to my family! We are so appreciative of her and the other staff at Trustpoint!
Unprofessional staff receptionist Bailey is rude to family members. My sister has been there for 2days & seen a doctor once for 10 mis they lost the key to her vehicle &she has not received anything we items we dropped off for her they won't tell her husband anything about her status the lobby was filthy so I can only imagine what it would be like on the inside my sister says the food is worst than what I got in jail for $1000 a day I would expect alot better treatment.
For the people saying "the ones who are giving five stars are fake, or didn't go here" are wrong. If I could, I would give this place more than five stars I would. I was in trust points behavioral health unit down stairs in March, and every single person that was there was nothing but nice to me. The staff is amazing, I felt so much better when I got out. And they finally got my diagnosis right. So don't listen to these people only giving it one star, if you need help I would go to trust point!