Trustpoint, funny name. Some advice for the wise, don't trust them to care for your loved ones with any compassion at all. In just one week I have seen multiple many red flags it scares me knowing my father is sleeping there tonight. I believe the entire facility has lost the vision that the Wolcott family had when they opened. My family feels so helpless because this is the only facility of its kind in Lubbock. To top it all off yesterday my father was injured due to the total lack of knowledge and compassion by staff, he is back at the hospital for to get an MRI for possible broken vertebra.

My son is a patient with a traumatic brain injury at Trust Point and he has benefited greatly during his time here. So much so we were great full when we found out he would be able to stay longer. The staff take care of him as if he is their own family member. They show care and compassion to him and all patients at Trust Point. I would highly recommend this wonderful place to everyone if a need should arise for great nursing care and terrific therapy. The housekeeping staff keep everything looking great and the administration really cares about the patients and family members.

The staff at TrustPoint Treat you as if you were family.From the CNA’s , nurses, Shout out to Mike, Laura,Dr. Walcott Is a great patient advocate he will fight for you. Wolcots staff is awesome very attentive to my needs and my care. No words to describe the rehab team how everybody works together And comes up with a solution for each individual patient.The rehab team goes well beyond what is required for your care. The skills I was taught I use On a daily basis for recover . The techniques learned with intense rehab.from my team, Andre Lily and Chelsea and the whole rehab team I think you all From the bottom of my heart. I will and have referred people to TrustPoint. Very professional informative and this rehab team is plants a solid foundation towards independent living. Shout out to Andre, Lily, Chelsea, Kelsey, Sarah, Puzo, kitten,Shane,Rebecca Dawson and the whole crew thank you from the bottom of my heart

A couple of day nurses are great. Phycical therapists as well. At night and weekends be ready to care for yourself. Housekeeping is a nightmare with medical packaging thrown on floor mixed with laundry so personal clothing came up missing. Social worker was a big help but business office doesn't seem to know what's going on.

We found expert care and treatment
Physical therapy at its best