Upstate New York Va Healthcare System - Western Ny

I was at the buffalo VA emergency dept. on 3 separate occasions and have always received care promptly, especially when considering how long I have had to wait at other hospitals ER's. I am a veteran and a veteran of a foreign war. Thank you for the service you provide vet's.

Had a skin graft with staples put in. Then 10 days later the surgeon removed the staples, except he forgot a couple. Home wound care nurse saw them while changing my dressings. Called the VA and the department only responded to the nurse by saying she could remove it herself. The home nurse agency has an expressed policy not to do. VA very incompetent as to the personnel they hire. Suggesting amputations instead of positive health care.

Literally have a bulging lump coming out of my left rib cage and the nurse tells me they need to schedule a radiology appointment but for another day and that they would call me, but they have not. I call them and they transfer me to a voicemail. This is the worst VA hospital ever.

Surgery and diagnosed with colon cancer..medical and nursing staff has been very very helpful, supportive, and have met my every need
So....a year later..free and clear of the stage 3 colon cancer...thank you doctors and staff at Buffalo VA

Everyone is VERY helpful & friendly. When I was lost, people would ask me what was I looking for & they would either walk there with me or give me good directions.😊😎