Healthpac is a comprehensive, cloud-based medical billing and practice management solution, as well as an Electronic Medical Records (EMR) software system. Established in 1981, Healthpac has been serving thousands of physicians and hundreds of billing companies, making it a reliable choice for healthcare professionals.


Healthpac offers a wide range of features designed to streamline and automate various aspects of medical practice management:

  • Claim Management: Healthpac allows practitioners to generate and manage online claims, making the process more efficient and less prone to errors.
  • Invoice History: The software maintains a detailed history of invoices, facilitating better financial management.
  • Patient Records: Healthpac enables the creation and management of comprehensive patient records, improving patient care and coordination.
  • Appointment Scheduling: The software includes a user-friendly appointment scheduling feature, making it easier to manage patient appointments.
  • Lab Integration: Healthpac can integrate with laboratories, enhancing the efficiency of lab-related workflows.
  • Employee Management: The software allows for the assignment of specific jobs to each employee, increasing accountability and productivity.
  • Compliance Tracking: Healthpac includes a compliance tracking feature, ensuring that practices adhere to relevant regulations.
  • e-Prescribing: The software supports electronic prescription, improving prescription accuracy and patient safety.
  • Patient Portal: Healthpac provides a patient portal, enhancing patient engagement and communication.


Healthpac offers several benefits that can enhance the efficiency and productivity of a medical practice:

  • User-Friendly Interface: Healthpac is known for its user-friendly interface, which requires little training to use and implement.
  • Cost-Effective: The software is cost-effective, with pricing starting at the low hundreds per month, per user.
  • Support: Healthpac offers customer support via email or phone, as well as online case submissions and FAQs.
  • Integration with PatientPay: Healthpac has a strategic partnership with PatientPay, a provider of innovative healthcare billing solutions. This integration makes patient billing, collection, and reconciliation faster and less costly.
  • Streamlined Billing Cycle: Healthpac streamlines the billing cycle, including patient scheduling, insurance eligibility verification, patient demographics entry, and coding.


While Healthpac offers a robust set of features and benefits, there are a few considerations to keep in mind:

  • Printer Requirements: The software has specific printer requirements, which means your existing printer may not work with it.
  • Learning Curve: The software involves a bit of a learning curve and might get confusing at first.

For more information or to request a free demo or pricing information, physicians can contact, an unbiased and independent source of information on EMR software vendors.

Frequently Asked Questions

How does Healthpac’s claim management feature improve the efficiency of processing insurance claims?

Healthpac’s claim management feature streamlines the creation and management of online claims, reducing manual entry errors and speeding up the claims process. This leads to more efficient handling of insurance claims and faster reimbursements.

Can Healthpac integrate with existing laboratory systems, and how does this integration benefit my practice?

Yes, Healthpac can integrate with laboratory systems. This integration streamlines lab-related workflows by automating the transfer of lab orders and results, thus enhancing efficiency and reducing the likelihood of errors. It also facilitates quicker access to lab results, improving patient care and coordination.

Is there a significant learning curve associated with Healthpac, and what kind of support is available for new users?

Healthpac has a user-friendly interface, but there is a learning curve, particularly for those unfamiliar with similar software. Healthpac offers support through email, phone, and online case submissions, along with FAQs. This support can help new users acclimate more quickly to the software.

How does Healthpac ensure compliance with healthcare regulations, and what features support this?

Healthpac includes a compliance tracking feature, which helps ensure that your practice adheres to healthcare regulations such as HIPAA. This feature keeps track of compliance requirements and can alert you to potential issues, helping to maintain the legal and ethical integrity of your practice.

What are the printer requirements for Healthpac, and why is this a consideration?

Healthpac requires specific types of printers, which means your existing printer may not be compatible. This is important to consider because you might need to invest in new printing hardware to fully utilize all features of Healthpac, such as printing patient records or invoices directly from the software.

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