WinMedStat

Awful to work with, no customer skills whatsoever. "Tom" held our company hostage for a 6 month payment to get access to database patient information when we only needed it for a month to move the data from their archaic software to something with more functionality. He actually hung up on me and after repeated call backs, which he sent to voicemail, he answered the phone by saying "do you have a credit card ready for your payment?". He repeated himself a couple of times and hung up again. I cannot imagine doing business with a company like this that is centered on greed and not their customers. I guess that business style worked for him in the 70's.

TOM IS THE WORST PERSON TO WORK WITH AND IF YOU ASK FOR HELP UNLESS MONEY IS INVOLVED YOU ARE GOING TO HAVE A HORRIBLE EXPERIENCE. We had several claims that are not going thru from their clearinghouse. To which he charges 1,000.00 for (SUPPORT) IF YOU HAVE TO ASK FOR ANY HELP IT'S LIKE YOU ARE BOTHERING THEM. DO NOT USE THIS COMPANY TRY ANYONE ELSE WITH GOOD CUSTOMER SERVICE. I HAVE NEVER CALLED A COMPANY FOR HELP AND HE NOT ANSWER THE CALLS BUT THEN WHEN HE DOES ANSWER HE SAID I NEED PAYMENT. SO NO HELP UNTIL HE GETS THE MONEY......DO NOT USE THESE PEOPLE.