YOUR MEDICAL RECORDS
Here’s how our medical record request system works
1 Take three minutes to place your request order on our safe and secure platform
2 We contact your healthcare provider's facility, schedule a visit if necessary, scan your records, and then review them for accuracy
3 Your medical records can be delivered in any format you wish: downloaded from our proprietary platform or have it securely delivered via courier to anyone you authorize us to release
Learn more about how to request your Medical Records
What you need to know about requesting your medical records
You can choose what to request for your Health Records, including:
- Your patient history
- Your current medication lis
- Specialist consultation and operative reports
- Medical notes
- Medical test results
- Hospital discharge summaries
It is important to know who has your health records. In general, any healthcare providers you have seen have must keep records for a minimum of at least 5 years. However, the exact required minimum varies by state, and most require at least 7-10 years.
Under the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have a right to request your health records. Patients can submit requests for their records, and they must be provided and accessible within 30 days.
Under HIPAA, a patient themselves, the patient’s parent or guardian, or someone with written permission are the only ones who can request your medical records for an individual. However, in some cases, other groups can sometimes access a patient’s health records.
If something is wrong with your medical records, you can request that the health care provider amend their records and rectify the error. Mistakes can include anything medical from misdiagnosis to inaccurate medication listings. The requests for amendments can take up to 60 days to process.
Getting your records from a Hospital’s Patient Portal
Most hospitals have a website where you can access information online. Billing information, test results, and health data can all be obtained through their online Patient Portal.
Privacy and Security of your medical records
In the United States, a patient’s personal health information is protected by the Health Insurance Portability and Accountability Act (HIPAA).
HIPAA addresses three basic issues
- Privacy rule: protecting the privacy of individually identifiable health information
- Security rule: setting national standards for the security of health information
- Patient safety rule: giving hospitals the ability to analyze and report safety events in a privacy-conscious manner
Medical information that can personally identify you cannot be disclosed without your consent, but with some exceptions. Those providing you with medical care can always disclose your information to other parties if they believe it is required for proper medical care. Those paying for your health care or health insurance, like your employer or your insurance company, can view parts of your medical record that are relevant to making payment decisions.