Abrazo Central Campus

This is the closest hospital (a block from where I live) and thus I've been seen here several times. While at times I've had long wait times in the ER, I understand it's because cases are seen based on severity. When I was struck by a vehicle last week, I was seen instantly. And when I returned 2 days later for new symptoms related to the accident, Dr. Mason in particular was very helpful, very caring and ordered the tests and imaging and was patient and empathetic in giving her diagnosis and answering questions.

My mother was admitted to the ER after cardiac arrest. The nurses and staff have been incredible and so caring. It has been very tough and although my mother has been transferred to hospice I don’t think I could have made the tough decisions that needed to be made without all the information and support from the caring professionals at this facility. One nurse cane in on her day off to check on us, a security guard came during her break to bring us tissues. It has been tough, basically living in a waiting room, but the staff make this place amazing. I’m very happy my mother was brought here and my family can’t thank the staff enough.

My partner has been here for a number of days. The staff is amazing. As usual, nurses are amazing humans wherever you go. The food though, disgusting, every single thing ordered... even the orange juice is disgusting as it tastes of metal and plastic. I’ve had to bring in food for my partner to eat for every meal. And, I’m told they just redid the menu! They need a complete kitchen overhaul. Again though, nurses rock! And the lady who makes my cappuccino in the morning at the coffee bar.

We had a wonderful experience and a horrible experience at this hospital. My mother was flown into this location. She had a massive stroke and we had to make the decision to take her off life support. She was taken up to ICU from emergency and made comfortable until our family could get there. We had the fortune to have Mitch an RN take care of her. Even though there was no signs of life he treated her with kindness and respect and us as well. I cannot say enough about his professionalism and compassion. After my mother passed, we waited 2-1/2 hours for a doctor to come in the room to pronounce her. The Dr. finally walked in without apology for how long we waited for him and blurted out he had to examine her. He looked at her eyes, took her pulse and listened to her heart and then turned around and walked out of the room without saying one word to us. I would say HE had no heartbeat. So callous to a family who just lost a loved one. Unacceptable!!!! I would mention his name but he never told us and they can't release it until paperwork is completed.

I have been to this hospital many times and have had great experience. Theres a few ER nurses that make the visit very comfortable. Especially the one from INDIA she is just so funny and knows how to make your visit enjoyable!!