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How to get your medical records without it becoming another job.
Tell us which hospital or doctor has them and sign one authorization. We send the request, follow up with the records department, and deliver your records securely. Your provider decides how fast they come back; we keep you posted every step.
About 3 minutes · full price shown before you pay · provider timing varies
How do I get my medical records online?
Tell MedicalRecords.com which provider has your records and sign one authorization. We send the request, follow up with the provider, and deliver your records securely. Standard service starts at $50.
Provider response times vary with request completeness, record complexity, provider workflow, and applicable law; under HIPAA a provider has up to 30 days. A higher service level means we follow up more often; it does not change the provider's legal window.
MedicalRecords.com requests your medical records for you: you sign one authorization, we send it to your provider, follow up, and deliver the records securely when the provider releases them. Service fees start at $50; provider response times and provider-assessed fees vary.
One
Form to sign
Thousands
Provider guides
50
States covered
$50
Starting price
Hospital guides
We know where most records departments are and how they like to be asked. Details change, so we confirm before we send.
Sets the pace
The law gives them up to 30 days. Paying for a higher level means we follow up more often; it can't shorten their window.
Refund terms
You'll see exactly when a refund applies before you pay, and again in our Terms of Service.
End to end
Nothing is sent without your signature, and everything travels encrypted.
How it works
Tell us where your records are
Type the hospital or doctor's name and pick it from the list. Then sign one form and pay; you'll see the full price first.
We send the request and follow up
We send your signed form to the records department and check in with them. Every update lands on your status page.
Your records come to you
When the provider releases them, we deliver them securely the way you chose. Provider response times vary; the law gives them up to 30 days.
Tell us where your records are
Type the hospital or doctor's name and pick it from the list. Then sign one form and pay; you'll see the full price first.
We send the request and follow up
We send your signed form to the records department and check in with them. Every update lands on your status page.
Your records come to you
When the provider releases them, we deliver them securely the way you chose. Provider response times vary; the law gives them up to 30 days.
Your status page
Always know where your request stands.
No more calling the records department to ask “where are my files?” Your status page shows every step we've taken and every update we've confirmed, from the moment you sign to the moment your records arrive. We only post what actually happened; we never guess.
What's going on?
Most people arrive with one of these. Whatever brought you here, the request works the same way.
I'm seeing a new doctor
We'll get your history to them so you're not starting from scratch. What's in the file, and how fast it comes, is up to your old provider.
I have a legal case
Tell us which records you or your attorney need and we'll go get them. We're not a law firm and can't give legal advice.
I want a second opinion
Imaging, lab work, and treatment notes, gathered so another clinician can review them.
I'm fighting an insurance decision
We'll request the records your clinician, insurer, or representative points to. We can't promise what the insurer decides.
Why not just call the hospital yourself?
You can, and it's your right. Here's what we take off your plate.
We do the chasing
We check in with the records department and post every confirmed update on your status page. We can't force a provider to release records, but we won't let your request sit forgotten.
We handle the paperwork
You sign one form; we prepare and send it. If a provider insists on their own form or an extra ID check, we'll tell you exactly what they need.
We know where to send it
Thousands of provider guides tell us where the records department is and how they accept requests. Details change, so we confirm before we send.
Clear refund terms
You'll see when a refund applies before you pay. If a provider can't fulfill your request, tell us and we'll sort it out under those terms.
What it costs
You'll see our full charge before you pay. Some providers add their own copying fee; if yours does, we'll tell you.
Standard
Right for most people
- ✓One provider
- ✓We send the request and follow up
- ✓Secure digital delivery (PDF)
- ✓Email when something changes
Expedited
We send sooner and follow up more often
- ✓Everything in Standard
- ✓Goes to the front of our queue
- ✓More frequent follow-up
- ✓Provider timing still applies
Concierge
Our most persistent follow-up
- ✓Everything in Expedited
- ✓One point of contact for your request
- ✓Phone support included
- ✓Provider timing still applies
Records in more than one place? Add each provider in the form and the price drops for each one after the first. Need a lot of them? Ask us about volume pricing →
Common questions
How long does it take?
What does it cost?
Can you get records from any provider?
Do I have a legal right to my records?
What format will I receive?
What if the hospital ignores my request?
Ready when you are.
Tell us where your records are. We'll take it from there, and you'll see the price before you pay anything.
From $50 per provider · secure payment when you submit