Get Your
Medical Records

We make it easy to request records from your doctor or hospital. No waiting on hold or searching for a fax machine.

Take the first step to owning your healthcare!

How It Works

1.

Three Minutes to Place Your Order

Order online in three minutes and place your order. It’s a safe and secure ordering process.

2.

We Contact Your Doctors On Your Behalf

We contact your physician or hospital on your behalf.  We may have to schedule a visit, scan your records and then review them for accuracy.

3.

Delivered in the Format You Want and to Whom You Want

Your records can be downloaded securely online or in any format that you would like. Records can also be delivered to anyone you can authorize us to release to.

Are you struggling to find your medical records? With our innovative system, you don’t need to wait any longer. We make it easy to get your documents from your doctor or hospital. 

Take the first step to manage your medical records in the fastest way!

Here’s how our medical record request system works

    1. Place your order online in just 3 minutes. Our safe and secure ordering process is easy and reliable.
    2. We will contact your doctor on your behalf. We will schedule a visit, scan your records, and do everything needed to get accurate results. 
    3. Get your medical records delivered. You can choose the format of your choice and can download it securely online. Your documents can also be delivered to anyone you authorize. 

Important things to know about requesting your medical records

You can choose what to request from your Health Records, such as:

  • Your patient history
  • Your current medication list
  • Specialist consultation and operative reports
  • Medical notes
  • Medical test results
  • Hospital discharge summaries

It is essential to know who has your health records. In general, any healthcare providers you have seen must keep records for a minimum of at least five years. However, the required minimum period varies by state, and most require at least 7-10 years.

Under the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have the right to request your health records. Patients can submit requests for their records, and they must be provided or made accessible within 30 days.

Under HIPAA, a patient, the Patient’s parent or guardian, or someone with written permission is the only one who can request your medical records for an individual. However, in some cases, other groups can sometimes access a patient’s health records.

If something is wrong with your medical records, you can request the health care provider amend their records and rectify the error. Mistakes can include anything medical from misdiagnosis to inaccurate medication listings. The requests for amendments can take up to 60 days to process.

 

Getting your records from a Hospital’s Patient Portal

Most hospitals have a website where you can access information online. Billing information, test results, health data, and all can be obtained through their online Patient Portal.

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Privacy and Security of your medical records

In the United States, a patient’s personal health information is protected by the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA addresses three fundamental issues:

  • Privacy rule: protecting the privacy of individually identifiable health information.
  • Security rule: setting national standards for the security of health information.
  • Patient safety rule: giving hospitals the ability to analyze and report safety events in a privacy-conscious manner.

Medical information that can personally identify you, can not be disclosed without your consent, unless with some exceptions. Those providing you with medical care can always communicate your information to other parties if they believe it is required for proper medical care. Those paying for your health care or health insurance, like your employer or your insurance company, can view parts of your medical record that are relevant to making payment decisions.

Learn more about the rights you have when it comes to the privacy and security of your medical records.

 

No Fax

Your medical records can be delivered in any format you wish: downloaded from our proprietary platform or have it securely delivered via courier to anyone you authorize us to release.

Securely

Your medical records can be delivered in any format you wish: downloaded from our proprietary platform or have it securely delivered via courier to anyone you authorize us to release.

Safely

Your medical records can be delivered in any format you wish: downloaded from our proprietary platform or have it securely delivered via courier to anyone you authorize us to release.