YOUR MEDICAL RECORDS

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We make it easy to request health records from your doctor or hospital.
No waiting on hold or searching for a fax machine.

Get Your

MEDICAL RECORDS

1 Complete a simple secure form

2 We contact healthcare providers on your behalf

3 Have a National Medical Records Center, send your records as directed

Here’s how our medical record request system works

1 Take three minutes to place your request order on our safe and secure platform

2 We contact your healthcare provider's facility, schedule a visit if necessary, scan your records, and then review them for accuracy

3 Your medical records can be delivered in any format you wish: downloaded from our proprietary platform or have it securely delivered via courier to anyone you authorize us to release

What you need to know about requesting your medical records

You can choose what to request for your Health Records, including:

  • Your patient history
  • Your current medication lis
  • Specialist consultation and operative reports
  • Medical notes
  • Medical test results
  • Hospital discharge summaries


It is important to know who has your health records. In general, any healthcare providers you have seen have must keep records for a minimum of at least 5 years. However, the exact required minimum varies by state, and most require at least 7-10 years.

Under the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have a right to request your health records. Patients can submit requests for their records, and they must be provided and accessible within 30 days.

Under HIPAA, a patient themselves, the patient’s parent or guardian, or someone with written permission are the only ones who can request your medical records for an individual. However, in some cases, other groups can sometimes access a patient’s health records.

If something is wrong with your medical records, you can request that the health care provider amend their records and rectify the error. Mistakes can include anything medical from misdiagnosis to inaccurate medication listings. The requests for amendments can take up to 60 days to process.

Getting your records from a Hospital’s Patient Portal

Privacy and Security of your medical records

In the United States, a patient’s personal health information is protected by the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA addresses three basic issues

  • Privacy rule: protecting the privacy of individually identifiable health information
  • Security rule: setting national standards for the security of health information
  • Patient safety rule: giving hospitals the ability to analyze and report safety events in a privacy-conscious manner

Medical information that can personally identify you cannot be disclosed without your consent, but with some exceptions. Those providing you with medical care can always disclose your information to other parties if they believe it is required for proper medical care. Those paying for your health care or health insurance, like your employer or your insurance company, can view parts of your medical record that are relevant to making payment decisions.

Learn more about rights you have when it comes to the privacy and security of your medical records.

The Fastest and Easiest Way to
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  1. Enter your zip code
  2. Provide basic information about you and your needs
  3. Insurance professionals will provide you plan options and quotes

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  1. Enter your zip code
  2. Provide basic information about you and your needs
  3. Insurance professionals will provide you plan options and quotes

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Medical Records

  1. Provide contact information
  2. Get quick and secure access to your medical history
  3. Save time and take control of your records!