Arrowhead Regional Medical Center
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feedback about Arrowhead Regional Medical Center
Least knowledgeable staff I have ever see. Especially in the ER. In addition after my wife got admitted the team of doctors were so rude we called a patient advocate. After the docs found out they came in and threatened her. So we fired them but they continued to do things on her file, a clear breach. Was just told this was one of the most highly rated hospitals in southern California. If that's true I'd hate to see the worst. Cafeteria chef is the best part the hole place. Makes good food. Everyone else is waisting oxygen.contacted the advocate like the generic response I got asked me to. She is there not to help you but to assist the doctor with getting what he wants. We spoke to here more than once and she twists what we say and does not put the patent first. So when the doctor has lied she sides with him no matter what.
ER staff was very friendly and profession. I went because I smashed my right foot in a car door. I had ankle, foot and toe pain. I left the ER in more pain then I went in. My friend, who is a nurse, looked at my ankle and said it was dislocated. My ankle was never examined. She relocated my ankle and I could walk without a limb or any pain. They also offered to help me to get to where the buses are and I eventually had to walk to the bus. I did not want to wait an hour for a bus because I waited for 20 minutes for help to get down there. I could barley walk, had a boot, crutches and my young daughter with me. It will be a while before I come back here or even come back. This is not the first time that I left worse than I went in.
Coming from 200+ miles away. Check in was easy and were seen for appointment on time. Great Specialty Depts
I felt a lack of personal attention for the most part. I was left on an uncomfortable gurney in the ER for 5 hours waiting to be admitted. The noise level was ridiculous, as if they were having a frat party. Things were better once I was moved to 4th floor. Nurses were nice but not overly attentive. So many leads and wires I couldn't move. I was very happy to go home. The doctors were very thorough.
This is the worst hospital I have ever been to and the dirtiest hospital I have ever been to the Seats in the lobby have stains all over them that have not been cleaned looks like liquid or throw up on some seats it's over crouded the nurses don't even care about the people in the lobby you can be waiting in line to get registered in until they decide to look up and ask if your checking in or your waiting for someone it's terrible and the wait just to be seen is just not reasonable other hospitals you wait maybe an hour or two at this one I've been here for 3 hours now waiting for my husband to be called and seen too then up to an hour and a half just to do vitals and still waiting to get a room they need to make drastic changes here. Really unacceptable.