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feedback about Atchison Hospital
I don’t know how anyone could give anything less than 5 stars! Every time I have ever been there for me or my children I am VERY satisfied!! Everyone is super kind and the OB nurses are the absolute most amazing people ever! Felt takin care of every time! Couldn’t say enough good things about them:)
I went to the ER for abdominal pain, nausea and vomiting on October 24th, early am. I explained I had a severe phobia to needles but that was disregarded. I allowed them to try an IV for fluids and lab but they couldn't get it. The ER PAC, C. Bradley Hirst, was rude, condescending, belittling and argumentative. He stated he wasnt 'falling for the phobia to needles' because I have a tattoo on my shoulder and he has tattoos 'so he knows'. The PAC wanted me to sign an AMA because I wouldn't let them attempt another IV, even though they did a urine sample and xray of my abdomen. He attempted to put that I refused treatment because of the IV and I let him know that I didnt refuse, they failed to do their job! He yelled at me to leave and I yelled that I was doing just that when he stopped me for paperwork. The whole time I sat in the room waiting, each time him and the nurses needed to leave the room, you could hear him out there flirting and laughing with the nurses. My wife went out to the bathroom and witnessed the flirting herself. Seems like he had better things to do than take care of people like he swore an oath to do. Pathetic!
I love my OB doctor here but getting through to who you need to talk to is an awful experience every single time. Trying to set up a proper appointment instead of going to the ER is a nightmare and the only time I’ve ever had a call back is when I’ve been very blunt with them, anything less and you’ll be forgotten. I’ve never honestly had a good experience at this hospital and often have had to go to mosaic to receive the care I need with the exception of my OB doctor, Dr. Groth. The receptionist in person are no better either, idk if it’s the clientele they have to work with or what but they’ve often been very impolite and completely unhelpful. Called at eight o’clock in the morning and it wasn’t until my third call at 10:30 that they finally notified my nurse that I needed to set up an appointment, apparently the prior phone calls were unknown to her and served no purpose other than I missed my opportunity to make an appointment, which I did. Ridiculous.
Most of the staff is good but the billing department is horrible. Blows up my voicemail to remind me all the time I owe my $80 a month. They misdiagnosed me three times and charged me like crazy for it