I worked here as a registered respiratory therapist who had to bite my tongue everyday because CEO Berlucci is destroying patient care to benefit himself his nepatistic family and his hospital board of pirates. I am now retired...my tongue is loose and i have the documentations to prove my review.

It's a hit and miss with this place but they couldn't help the fact that Rochester was mainly responsible for me waiting from two thirty in the morning to three in the afternoon because they decided to take their sweet ass time to read a ultrasound. But they do diagnosis you and set you up with a appointment for the next day to help your ongoing health issue. The Nurses and Doctor were very apologetic for the such long wait but I hold Rochester Hospital responsible for the super slowness and wait. But I would suggest that the nurses check on you instead of every three hours.

Would definitely recommend they are very thorough in providing care just just the wait time is a little long.

My wife and I had a terrible experience with this facility today. First, her surgery was supposed to only be an hour, but turned into 2.5 hours. Not one person could communicate to me that there were slight issues and it was going to take longer. Second, instead of letting me see my wife, a nurse came out to the waiting room to inform me that they were taking her to "second memorial 10B". I asked her where that was and all she could tell me was that "it is around the corner from the door". I don't live or work at the hospital so I have no clue what second memorial 10B is. I had to track down a few people in order to find out that she was being taken to the second floor room 2010. Third, we were never given a parking pass by the surgeons or hospital staff either. All the pre-visits, we had been given a parking pass. When we got to the gate, the attendant just stated that he needed a pass to let us out. By this time, I had lost all patience with this facility. We had to manage to find the money as we were not expecting to have to pay for the parking. We should have only been there 5, maybe 6, hours, but were there for 11. It might have been different if the personnel knew how to communicate better.

You have a serious problem with hiring racist employees. Stacy Smith fabricated a preposterous story aimed at “Hispanic” people that is making the rounds in your city, flaming prejudices, and potentially putting people in danger.