Aurelia Osborn Fox Memorial Hospital

My mother was admitted to this hospital after a dangerous fall on her bicycle. The staff were incredibly kind and attentive. They made her stay as comfortable as possible and were welcoming to our family. I also had to bring my 4 year old son to the ER for a few stitches in his chin after a fall on the stairs. I was so impressed with all of the ER staff. They got us in immediately (didn't make me go through all of the usual check in hassle), the nurse was sweet and gave him a stuffed animal to keep, and the attending doctor was so calm and explained everything in a way that my son (and I) understood. I was so relieved that what I thought would be an absolutely horrible experience was actually not too bad. I left feeling like they took really good care of us. I definitely recommend this hospital.

This hospital has taken care of both my wife and daughter in the Emergency Department. The staff have been extremely compassionate each time. My daughter especially is not a huge fan of the doctor so when she needed to come into the ED for a high fever we couldn't get control of she was very scared. The nurse that took care of her was extremely patient and went WAY above and beyond to make sure that my daughter felt safe and cared for. After we left she told me, "Dad, that wasn't so bad!" which for her is a huge win! thank you so much to all the caring staff at Fox. Keep up the good work!

I would give no stars. Lazy staff. Treats patients like they are just scientific experiments. I came here waited for 2 hours. I asked if i was going to be soon. The nurse had no idea. Long wait time. Better off going to basset urgent care. This place does not know how to run a hospital. Very slow unruly process. Not to mention how staff members talk and act like you are the least of their concerns. I am here again today to be seen and already a nurse told me it could be a very long time before being seen. This is not how one should feel when seeking medical attention.

The staff can be great sometimes but most of the time you'll be waiting hours upon hours for something simple to happen

The staff are absolutely wonderful! They treat you as though you are part of their family. They were great in explaining everything that was going on with my grandmother and notifying my family of their options. A comfort cart with food and drinks was sent to the room, and my mother was able to spend the night to be close to my grandmother. They truly helped us through a difficult time.