Aurelia Osborn Fox Memorial Hospital
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feedback about Aurelia Osborn Fox Memorial Hospital
Giving them one star is very generous. I would highly recommend getting an ambulance to Cooperstown or another nearby hospital because Fox is horrible and it will be a mistake going here. I only have one experience going here, but I can promise I will never be stepping foot in this hospital again. I went in to the ER with a big, deep open gash on my head above my eye. They made me wait at least an hour in waiting room before even being brought back into a room, the whole time with it gushing blood. Then it takes at least another 30 minutes for a doctor to come into my room. Then another 30 minutes or so for me to get my stitches done. I then went to call my mom, who is a nurse, and my nurse at Fox said not to and made my friend take my phone and wouldn't allow her to give it back. They were concerned about my headaches and bloody nose so they made me wait to get a CT scan, said they'd take me back soon. 5 hours later I was finally brought back for a CT scan. Ridiculous. They were worried about my brain bleeding and made me wait 5 whole hours. The whole 5 hours I was checked up on two times, only because my friend went out to complain. I also requested my CT results and images written in paper, and was told they were given to me in the papers they handed me but I was not. Also, they put a huge bandaid on my face that got stuck to my stitches, when newly done stitches need air so that is completely wrong. And they said get the stitches out in 7-10 days, when ALL face stitches should be out within 5 days otherwise there will be a scar like Frankensteins. Then today I call the ER to question whether a doctor or a plastic surgeon did the stitches on my face and the women on the phones says to me, and I quote exactly, "why do you need to know? you got them done. does it matter whether he was a plastic surgeon or a doctor" then I was rude back, so she answered my question then hung up on me. Very rude. I honestly think this hospital is run by a bunch of morons that do not know how to do their job.
I have always had a very positive experience at Fox! Contrary to some of the reviews I've read, staff is always very helpful and caring.
I've never actually been here before, but according to the critics, it seems that this hospital doesn't take care of its patients. This was my friend after she left your care. I will not disclose her name due to privacy reasons.
I had a great experience here and overall found the nurses and doctors here very supportive and helpful.
We had an awesome experience at Fox Hospital today. Our doctor, Dr Garg, was the first doctor who actually listened !. He respectfully addressed the needs of the patient and solved the problem!!! Our nurse, Diane Earl, was caring, respectful, kind, and helpful beyond words. Thank you so very much for your help today—I believe that my mother turned the corner towards recovery because of you