Banner Casa Grande Medical Center
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Address

1800 EAST FLORENCE BOULEVARD, CASA GRANDE, AZ 85222 USA

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Phone

(520) 381-6300

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Consumer feedback about Banner Casa Grande Medical Center

Alexandria Smith
Alexandria Smith

1 out of 5 stars

posted 1 month ago

I am in awe at the staff members and security's demeanor. I work with people who have mental, behavioral, and physical disabilities. I took my client in via ambulance, and their attitudes are disgusting. How can you work in a place where your JOB is to ensure comfort and aid to people? It took every ounce of me to remain humane, because I am the bigger person.. I would much rather drive to Chandler. At the end, Dr. Garcia came in and she was so polite. I really hope she finds a hospital as wonderful as her.

Hector Rodriquez
Hector Rodriquez

1 out of 5 stars

posted 1 month ago

Charged me 780 dollars in the emergency office for a miss diagnosis. I had metal in my eye and they sent me home with a pink eye work sheet and they did nothing to relieve my severe eye pain from the metal. Til this day they are still trying to collect that money even though I already mailed in a dispute with the deal medical records from a local eye doctor. They diagnosed me with minutes and took the metal out the same day. I will never return to this hospital. They don't know what they are doing. They for sure aren't getting a penny from me.

Jeff Hartley
Jeff Hartley

5 out of 5 stars

posted 4 months ago

So glad I chose to give birth here! The facility was great and the people were amazing!
They have everything to make you comfortable during labor including great cheerleaders aka nurses. Everyone went above and beyond for ALL our needs

Mark Komurek
Mark Komurek

1 out of 5 stars

posted 1 month ago

I went to the hospital a couple hours after my motorcycle accident. They did not clean out the road rash. I told them that I had a headache and they gave me pain pills. This is the second time I have gone to a Banner Hospital and both times I found that a trained monkey could do there jobs. I am sure that I am going to a doctor's bill even though I only was helped by a PA. Do not go!!!!!

Tracey Smith
Tracey Smith

1 out of 5 stars

posted 5 months ago

What a nightmare. I was seen at the emergency room, I waited and waited after finally being seen I was told I needed to stay overnight for observation. Knowing I could not afford this, I told the doctor I needed to be discharged. I was basically threatened by the doctor, he said if I did not follow his medical advice, my insurance company could refuse to pay. My total bill to the hospital not including attending physicians costs was nearly $20,000. Although I had Medicare, I was sent a bill for nearly $500 ironically, Banner Hospital is a nonprofit, the have a charity program. If I had no insurance, and made less than $145,000, they would absorb the cost of my bill. I have reached out to banner trying to get some help. I'm at poverty level, and simply don't have the money to pay this bill. I was deneied. Reviewing my bill, I noticed several errors. I contacted banner requesting an audit. Months later I had not receive an itemized Statement for charges. When I did finally receive the review, it was just a list of charges without description. I have made numerous attempts to arrange a payment plan. Recently, I was turned over to a collection agency. I was told I need to make payments of $50 a month for the next 10 months. I explained that was simply not possible I did not have the funds. I offered to make payments of $10 a month until my account was paid out. I was told that was not acceptable. I have been dealing with this nonsense since March 2017. At this point, I am contacting the attorney general as well as Medicare and filing a grievance. I also was charged an extra hundred dollars by the attending ER physician. The charges listed after hour service, (10pm-8am)
I was not admitted to the hospital after 10:00 PM I arrive much earlier. My records indicated I arrive at 10:45 PM I was discharged @ 1151pm that same night. My records are completely incorrect. I was not discharged until the following morning. Inaccurate records, fraudulent charges, Zero customer service or help resolving issues. I am exasperated by my experience from start to finish. My advice, unless your injuries are life-threatening, go to a hospital in Phoenix.