What a nightmare. I was seen at the emergency room, I waited and waited after finally being seen I was told I needed to stay overnight for observation. Knowing I could not afford this, I told the doctor I needed to be discharged. I was basically threatened by the doctor, he said if I did not follow his medical advice, my insurance company could refuse to pay. My total bill to the hospital not including attending physicians costs was nearly $20,000. Although I had Medicare, I was sent a bill for nearly $500 ironically, Banner Hospital is a nonprofit, the have a charity program. If I had no insurance, and made less than $145,000, they would absorb the cost of my bill. I have reached out to banner trying to get some help. I'm at poverty level, and simply don't have the money to pay this bill. I was deneied. Reviewing my bill, I noticed several errors. I contacted banner requesting an audit. Months later I had not receive an itemized Statement for charges. When I did finally receive the review, it was just a list of charges without description. I have made numerous attempts to arrange a payment plan. Recently, I was turned over to a collection agency. I was told I need to make payments of $50 a month for the next 10 months. I explained that was simply not possible I did not have the funds. I offered to make payments of $10 a month until my account was paid out. I was told that was not acceptable. I have been dealing with this nonsense since March 2017. At this point, I am contacting the attorney general as well as Medicare and filing a grievance. I also was charged an extra hundred dollars by the attending ER physician. The charges listed after hour service, (10pm-8am)
I was not admitted to the hospital after 10:00 PM I arrive much earlier. My records indicated I arrive at 10:45 PM I was discharged @ 1151pm that same night. My records are completely incorrect. I was not discharged until the following morning. Inaccurate records, fraudulent charges, Zero customer service or help resolving issues. I am exasperated by my experience from start to finish. My advice, unless your injuries are life-threatening, go to a hospital in Phoenix.