Banner Estrella Medical Center

Excellent experience. All medical personnel were attentive, courteous and customer centric. Check in was seamless along with examination, timeliness to see ER physician, tests and results exceeded my expectations. Volunteer staff came by multiple times to ensure mine and my wife’s comfort and to find out if any additional needs. While I realize there may is a myriad of experiences listed here, mine was phenomenal!

This is where my daughter was born and the people in the NICU are amazing. I'll definitely return here whenever it comes to giving birth. Me and my partner, we're happy. Everyone is caring and professional. Our visitors were impressed on how the service and the place was. It's a very nice hospital. 👍

I have been here twice. This recent time, unfortunately I was admitted. I have had great experiences both times here. The staff is so friendly and so nice and caring. They eased my anxiety and helped with each and everyone of my concerns. Now, because of the area. I'm sure they have to deal with a lot of crazy scenarios. But it doesnt seem to take away from there exceptional level of care.

I came in to receive stitches on a head gash. the nurses had no sympathy for me being dizzy and weak. They put me in a room and with the tissue I brought in. I was holding my open wound to stop the bleeding. After me asking a nurse if she's good at doing stitches her response was "duh I have been doing it for 20 years. "

I was still uncomfortable having a needle so close to my eye. She ended up stating "do you want me to fix you or no. "

Hearing that from a nurse, after I already have been none stop bleeding since I arrived and did not receive any assistance after an hour in half of me sitting on the bed.

After the statement I refused for her to be near me. No other nurses came to assist or seemed like they cared. I ended up exiting out of the hospital still bleeding and no stitches.

I am 21 weeks pregnant and went in last night due to feeling no movement for 3 days and a lot of cramping in my lower abdomen and lower back. After checking into labor and delivery, the nurse pulls me back to get my weight height and to explain my problem, after her taking about 5 minutes to find my sons heart beat she says “we would like to monitor your blood pressure because it’s a little high, but we don’t have a bed for you and since you can’t explain your pain to me you’ll have to wait until we can get a bed for you.” I felt not only embarrassed but the way she worded everything to me was extremely rude. I decided to check myself out. When she read me my rights had me sign me release form she Rudley replied with “Are you good with that?” Before I left the hospital I used their restroom one stall had blood all over It and there was a nurse in their and I informed her about the dirty stall. Her response was “even if I call maintenance they won’t even come” my experience at this hospital was horrible and I will be going to another hospital to deliver my baby.