Banner Estrella Medical Center

My wife had heart surgery back in April and we have been to pretty much every hospital in the Phoenix area due to complications. This was one of the very few times where the staff were more than professional!

Thank you to Dr. Zahn in the Emergency room (Orange) and to RN Mina as well. You both showed what medical care should be. Thank you for listening, compassion, and having us leaving with a smile on our faces even with the issues at hand.

You both should be commended on your professionalism and commitment to the patients!

Thank you both!!! And to the rest of your team. Keep up the great work!!!
The world needs more people like you!!!

Excellent experience. All medical personnel were attentive, courteous and customer centric. Check in was seamless along with examination, timeliness to see ER physician, tests and results exceeded my expectations. Volunteer staff came by multiple times to ensure mine and my wife’s comfort and to find out if any additional needs. While I realize there may is a myriad of experiences listed here, mine was phenomenal!

I was admitted to The ER, yesterday (September 7, 2019) with gallbladder pain. It was my second visit for the same issue. But, they did everything within their abilities to make me feel comfortable and decrease my pain on Wednesday, which was the day they diagnosed me with gallstones.
Yesterday's visit turned into having emergent surgery to remove my gallbladder. Everyone, from signing me in to any and ALL staff, were very friendly, helpful and compassionate. I couldn't have been treated any nicer!
My 2 visits to Banner Health Medical Center have been, while not my idea of a good time, they were positive experiences, due to everyone being so wonderful there.
I HIGHLY HIGHLY HIGHLY recommend Banner Estrella Medical Center at 9201 W Thomas Rd., Phx, AZ 85037 to anyone that wants top-notch care.
Thank you to each of you that cared for me at Banner Estrella Medical Center yesterday!

This is where my daughter was born and the people in the NICU are amazing. I'll definitely return here whenever it comes to giving birth. Me and my partner, we're happy. Everyone is caring and professional. Our visitors were impressed on how the service and the place was. It's a very nice hospital. 👍

Only reason not 5 stars is the physical therapists. They do not do therapy, one put my husband in the chair and went home. On another occasion, therapist came when he was having lunch and said he would come back; that never happened. Our doctor was requesting the PT, the nurses called 2 days in a row and no one came. Rob was the only one that did bed exercises and used the walker as much as my husband could tolerate.