Banner Estrella Medical Center

Address

9201 WEST THOMAS ROAD, PHOENIX, AZ 85037 USA

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Phone

(623) 327-4000
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9201 WEST THOMAS ROAD, PHOENIX, AZ 85037 USA

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Consumer feedback about Banner Estrella Medical Center

Michele Mummel
Michele Mummel

1 out of 5 stars

posted 2 days ago

Just came home from this awful place. I was just informed that i was diabetic. They couldn't tell me if it was type 2 or not. Jewel from the E R should not be Working there. I was in the elevator being transported and my IV got ripped out because the nurse got the line all tangled in the elevator. Did not see a doctor for more than 24 hours. He finally comes in at 6 at night to tell me i can go home. Didn't prescribe the appropriate insulin. Didn't know much about diabetes. I was told there is no endocrinologist on staff. What a lie... Now im home unable to eat because this idiot didn't prescribe insulin to cover meals or my blood sugar...

Polo Wreh
Polo Wreh

1 out of 5 stars

posted 3 days ago

Yesterday my pregnant wife came into the hospital bleeding. Not just spotting but bleeding. We waited for hours the nurse had the nerves to tell us if you haven’t gone through 4 pads yet there’s nothing to worry about. Come to find out my wife was going through a miscarriage. To top it off she’s crying and they come in asking for payment. Will not return to this hospital.

Geraldine Davis
Geraldine Davis

1 out of 5 stars

posted 1 month ago

Had the worst experience ever in ER. I was brought in by EMS @7:20pm on a Thursday night. Upon arrival I was informed that the systems were going down and everything was going to be done by paper. I was kept in ER for SEVENTEEN hours. Twelve of which was after labs, x-rays and CT scans were done. Nevermind the fact that my family had been with me all of this time, no one even checked to see if anyone needed anything. At about 5:30am I pushed the buzzer to try to get some answers. Someone turned the buzzer off and never came in. After pushing the buzzer a second time. A young man burst into my room yelling "WHAT'S GOING ON"??? Finally the doctor comes in to tell me I'm being admitted.
After going for my final test the next day at about 10 am where I had wait even longer because the doctor wrote the wrong order, I was taken to my room at 12:30 in the afternoon. All of this time I had not eaten. I will Never go to this hospital again!!!!

Psycho EmoBunny
Psycho EmoBunny

5 out of 5 stars

posted 4 months ago

I absolutely loved my time here, the amazing staff took very good care of me and my family. They made my first delivery experience extremely comfortable. I was surprised by how nice the staff where and how eager they where to help. They where incredibly gentle and made sure I stayed comfortable and calm. Even postpartum I was constantly being checked on and cared for. I definitely recommend this place as a great place to have your baby. This was my first time and I'm truly thankful for their treatment.

Leigha Plouhar
Leigha Plouhar

5 out of 5 stars

posted 1 month ago

I went to the second floor for my foot surgery. The nurses and the staff were so amazing! They took such good care of me. Thank you, staff, for such a great job.

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