Baptist Health Medical Center-Hot Springs County
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feedback about Baptist Health Medical Center-Hot Springs County
Many of my family members have been in Baptist hospital in Malvern over the past year. They have provided great care to all family. From Emergency through ICU to the rooms on the floor. The doctors, nurses, social workers, kitchen staff and even the cleaning staff. Are very polite, courteous, and always Professional.
If I could give a zero or negative I would. They denyed my wife her request for a patient bill of rights or a patient advocate. Was informed they didn't have either one. I was told they may not release information to me even tho we are married. Was thinking I was going to have to provide my marriage just to check on my wife's condition. Was told it had to be a legal marriage like I was lying bc we are both females. I think an attorney would better assist with this situation
Went for my 14 month old because he had a high fever and had a bad cough. Sat in there for over 3 hours and was never seen. There was a bunch of kids in the waiting room sick as hell and in the past 3 hours not a single person was called back.
Worse hospital ever
Went in one sunday. The staff took me back immediately even though they had no rooms available. They were very nice and professional. They did not brush off my problems and educated me on how to manage them. Good job guys.
Dr Hemo performed surgery on my child. He is a great surgeon. He took time to explain to her the procedure and what to expect afterwards. The OR staff were all amazing!!! I️ will definitely have any and all procedures, for me and my family, in Hot Spring County. Thank you to all the caregivers! Clean and friendly environment.