Baptist Health Medical Center-Hot Springs County

If I could give a zero or negative I would. They denyed my wife her request for a patient bill of rights or a patient advocate. Was informed they didn't have either one. I was told they may not release information to me even tho we are married. Was thinking I was going to have to provide my marriage just to check on my wife's condition. Was told it had to be a legal marriage like I was lying bc we are both females. I think an attorney would better assist with this situation

Went in one sunday. The staff took me back immediately even though they had no rooms available. They were very nice and professional. They did not brush off my problems and educated me on how to manage them. Good job guys.

Dr Hemo performed surgery on my child. He is a great surgeon. He took time to explain to her the procedure and what to expect afterwards. The OR staff were all amazing!!! I️ will definitely have any and all procedures, for me and my family, in Hot Spring County. Thank you to all the caregivers! Clean and friendly environment.

I brought my husband in on jan 8 due to he wasn't feeling good. They tested him for flu told him he was on the verge of flu gave him scripts & sent him on his way without doing any blood work to get to the main issue. I brought him back in on jan 14 due to his issue with breathing was told he had pneumonia & they med flight him to little rock. I was told he most likely had pneumonia the entire time but due to Malvern not doing their job my husband almost died. He is still in the hospital having a hard time.

Had great care in the ER and on the medical floor! Great nurses and doctors!