Baptist Health Richmond

I called to speak to my sister that’s in the ICU, the nurse picked up & said that I must have a “password” to speak to her? I spoke to my sister and her husband & they wasn’t aware of any password? Don’t worry, the house superviser will have a “password” for you soon.

I believe it was Rita. It was the receptionist at the surgical. She made us feel welcomed and at ease with procedure.

I work here. Love my job and the variety of people I work with and get to talk with everyday

I was taking classes at EKU. I was early for my first class and sat down in the hallway waiting for my professor to unlock the door to the room. I stood up and something happened to my knee. I couldn’t walk so the professor called 911 and I was transported to Baptist Health ER in Richmond. All they did was an XRay and everything looked okay. They said I sprained my knee, but should follow up with an orthopedic surgeon “just in case”. Three weeks later, I find out that I actually tore my meniscus and needed surgery. This ER is incompetent and does not exhaust their options to make sure that all is good. I will never be back.

Our family doctor sent my husband to this so called ER because he believed his knee was infected due to a serious fall . They did absolutely nothing except give him a brace which we already have. Did not give him a steroid shot for the inflammation, as it was very swollen and painful to walk on. No antibiotics or even pain meds . What good are they? No payment for no service.