Customer service suck and so does the wait time... my fiancé was in obvious pain I asked woman at desk how much longer for a room to become available she nonchalantly gave me an answer and pretty much had a “whatever” attitude. Left baptist and came to saint francis in Bartlett and we only wait 2 minutes and they gave us a room and at least gave concern about her health! We won’t ever go to any baptist again and I definitely wouldn’t recommend anyone to go there if they need to.

Beware Of This Money Pit they call a hospital. My daughter popped out her elbow and we took her here.. got the bill a few weeks later and it was $725 just to get checked in and another hundred and seventy-five for them to pop her elbow back in leaving us with a grand total bill of $900 for about five minutes of these people's time. If I had known it was $700 to even walk in their door I would have gone to a different hospital. Hope you enjoy your money in good health you slime balls

Why are there no security stations/ check points for the ICU’s? Literally, anyone can walk in to the emergency main entrance, and just stroll down to the ICU, then just open the doors and you’ll find patient rooms with curtains wide open, charts everywhere, and none of the nurses even bothered to look up from their phones. It was a little concerning is all. This happened on a Saturday night.

My son and I were in an accident yesterday and the staff was amazing! Even though I was in and out, what I got while awake was GREAT service... Thank you so much

I had the best of care while I was there. The staff was always at the best. Never a unkind word. I was on a regular diet, even the food was delicious. I couldn't believe it. I just want to say to you all. Dr. Garrett and his team. Thank you all for saving my life.🙏🙏🙏🛐💟🤔!!!!!!!!!!!!!!!!