Baptist Memorial Hospital

4th floor west neuro....STAY AWAY FROM HERE...problems as soon as we got into the room simple thing like hand sanitizer pump that didn't work so not 1 nurse or Dr that entered or exit the room sanitized their hands. TOOK 3 HOURS TO GET PAIN PUMP REFILLED ...patient just suffering in pain waiting for pain med 3 hrs....by far the filthiest place. nutrition room never cleaned been here 5 days refrigerator filthy coffee machine leaked all over 4 days ago still not cleaned up. Not 1 thing in the nutrition room for a patient u can't get a JELLO a cracker a juice absolutely nothing. Public restroom in hall filthy all the time no toilet paper hair and trash all over floor and sink . Addressed these issues with floor supervisor hours ago she acted as though I was bothering her and didn't seem concerned even a little. SUPRISE HOURS LATER NOTHING HAS CHANGED ...DO NOT COME HERE

Came to Baptist Memorial Hospital at 1:10 pm. It is now 15:55. Have not seen by the Doctor. This don't make no sense at all.

Beware Of This Money Pit they call a hospital. My daughter popped out her elbow and we took her here.. got the bill a few weeks later and it was $725 just to get checked in and another hundred and seventy-five for them to pop her elbow back in leaving us with a grand total bill of $900 for about five minutes of these people's time. If I had known it was $700 to even walk in their door I would have gone to a different hospital. Hope you enjoy your money in good health you slime balls

Customer service suck and so does the wait time... my fiancé was in obvious pain I asked woman at desk how much longer for a room to become available she nonchalantly gave me an answer and pretty much had a “whatever” attitude. Left baptist and came to saint francis in Bartlett and we only wait 2 minutes and they gave us a room and at least gave concern about her health! We won’t ever go to any baptist again and I definitely wouldn’t recommend anyone to go there if they need to.

Why are there no security stations/ check points for the ICU’s? Literally, anyone can walk in to the emergency main entrance, and just stroll down to the ICU, then just open the doors and you’ll find patient rooms with curtains wide open, charts everywhere, and none of the nurses even bothered to look up from their phones. It was a little concerning is all. This happened on a Saturday night.