Barnes Jewish Hospital
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feedback about Barnes Jewish Hospital
A very well maintained public hospital. Been there several times for emergency needs and they were skilled and on top of it. Because this hospital is in the city, I understand that waiting times can be long.
They even saved my life when I had a life threatening condition (Appendicitis.) I am forever grateful for them and hope they continue becoming better and better.
This is truly one me of the best hospitals I have ever been to. Our mother just received a heart transplant and the care she has received has been amazing! Through this whole process every Nurse, every Doctor and many other staff members have been great. Not only has our mom received the best care but they are all kind and caring. Our mom has been through different areas of the hospital....each unit from Cardiac floor, ICU, ICU/recovery after surgery has been amazing. The hospital is also so clean and Nice. I can venture to say I know why they are the #5 hospital in the Nation for transplants because of the quality in care they give.
My mom and I went in to the emergency room here for her. She was losing sight in her eye by basically the hour. They said they made us a priority 2 which would be a couple of hours. After waiting for five hours we finally decided to just give up because when asked how much longer the lady at the desk said “there are a few people ahead of you and one person who’s been here for longer” which means their priority listings are inaccurate or a lie. While waiting there were zero updates and the waiting room was filthy. One person we were sitting near said that he comes in often and the average wait time is normally around 10 hours. This emergency room NEEDS more doctors if their wait time is a 10 hour average. When we called ahead the staff said it would be “a couple of hours wait” when in reality if we stayed it would have probably been around 8-9 hours. Of course it would take longer if traumas came in that had to be seen immediately but after 5 hours we saw a total of two. The cherry on top of everything was we had to park across the street instead of in emergency parking because they said the driver had to be the patient (even if the patient was in the car we couldn’t park there) and their kiosks for leaving the parking lot are broken.
I went to another hospital about 10 minutes away and three minutes after getting there we got to an exam room and almost immediately they started taking care of us. NEVER going back to Barnes Jewish.
Great Hospital. I've been taking friends down here for years. The only problem is... It's so darn big. I get lost all the time here, but, there's always a friendly staff member or even another visitor willing to show you the way. There's also a mail that you can get from the information desk. Keep up the great job on having one of the most friendly and compassionate staff of any hospital that I've been to.
A family member was admitted for kidney and heart problems. He was there several days in a shared room. The ER was spotless, but the floor he was taken to was filthy (for three days we walked by a plastic covering that had been thrown on the floor and hadn’t yet been picked up). The hospital bed didn’t work, the food was surprisingly unhealthy, everything seemed outdated and unclean, the air was stale, in general, the condition of the building is really alarming.
The doctors were wonderful. I appreciate them so much, but no one should be forced to choose between good doctors and a good facility.