Barnes Jewish Hospital
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4921 Parkview Pl, SAINT LOUIS, MO 63110 USA

Address

4921 Parkview Pl, SAINT LOUIS, MO 63110 USA

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Phone

(314) 362-5460

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Consumer feedback about Barnes Jewish Hospital

Barnes-Jewish Hospital
Reviewed from Google

3 out of 5 stars

Audrey A
Audrey A

5 out of 5 stars

posted 4 months ago

I haven’t been to a hospital yet where the staff has been so wonderful and compassionate. My loved one was flown here for emergency neurosurgery. When the surgeon Dr. Albert Kim came and briefed us on the surgery we could tell that he was extremely invested in his work. This man was so brilliant and so humble. We couldn’t have wished for a better person to do this job. I cannot stress how amazing and this man was. The rest of the staff were upbeat, helpful, and compassionate. We trusted them completely with the care of our loved one. I’ve been to this hospital a few times and my experience has always been five stars.

sheryl tomlin
sheryl tomlin

2 out of 5 stars

posted 2 months ago

I was dissatisfied with the way we're treat by the administration my husband had surgery on Tuesday and spent two night in icu you on Thursday 8/2 he was moved to room 7569 then on Friday 8/3 a new patient was put in his room and they didn't like the idea of a roommate so they requested a private room so instead of moving the new patient in another room they move my husband instead even though my husband was in the room first I realized that the new patients parents paid extra for the private room and that's fine but I heard a nurse and doctor told them it maybe the next day before that could happen but then all of a sudden my husband was moved to the room next door we asked if we could pay extra for a private room too and was told they didn't have one but yet I see empty room on the floor if I'd of known we were going to get kicked out of our room for the new patient then I would of gladly paid the money out first I just didn't know that you could and that would happen to us so now I'm disappointed with the way it happened I thought we would be treated better then that and not only that it happened at 9:00 pm when my husband was sleeping even his nurse thought that wasn't right but I know it wasn't up to her she was only doing her job I guess it's not about the patient but the all might dollar I never thought Barnes would be like that !

Gabby Johnson
Gabby Johnson

5 out of 5 stars

posted 4 months ago

Outstanding hospital with easy and affordable parking, amazing staff, and spectacular care. The hospital is so beautiful and is a great place to be at, whether you are a patient, employee, or a visitor. Amazing views from rooms. The only thing to complain about is the poor communication between nurses/doctors/staff members. Seemed that they weren't very communicative with each other.

luhhaffdead
luhhaffdead

1 out of 5 stars

posted 4 weeks ago

Came here because a family friend who works for BJC recommended it, but if you know what’s good for you or your loved ones you’ll stay as far away from this dumpster fire as possible. I came to the ER because I was feeling fatigued and had a lot of random bruises. Everything was fine at first. Went through triage, no problem, but it was downhill from here on out. I had to wait 2 hours before getting lab work done to determine what was wrong with me. From here I had to wait another 4 hours just to get admitted. Then I had to wait another 3 hours just to be stuck in a room with a schizophrenic roommate who wouldn’t leave me alone. Nevermind I’m in immense pain and just want to get some rest. After being transferred to a second room and having an equally problematic roommate I’ve broken down and written this post. They didn’t even warn me about this. I just want rest. Why would you not tell your patients upfront that they can’t expect privacy or even a chance at rest. This is easily the worst hospital I’ve ever been admitted to by a long shot. I don’t care how nice or experienced every other staff member is, the whole room system is unfair and wrong. Just go to Mercy instead.

Linda Cordes
Linda Cordes

1 out of 5 stars

posted 4 months ago

I’ve got to say NEVER I MEAN NEVER GO TO BARNES ER. 6 hours. 6 HOURS. Hadn’t seen doc. Did manage to get lab drawn. Guy PUT in iv needle. When lab being drawn. Hubby came back out. I told him that iv needle NOT IN VEIN. I’m a nurse I know what a good IV site looks like U could tell the guy flushed needle with a small amt of saline and it puffed right up. Which means it was NEVER in the correct place. Later we told a nurse she flushed and said nope not in a vein. So what guy did was he knew he had to put one in He just didn’t care it wasn’t in a vein. Wow. Really professional. They told us at least another hour. We said 6 hours long enough. So when leaving to get car. Went up to 2 big security guards behind the desk said Need my parking ticket validated they said need discharge paper. I said we don’t have them. He says forget it. AT which time I got pretty loud and said we were here 6 hours that’s long enough. Now picture this. The third big security guy jumped right up to join the other two big guys to face me. ARE YOU KIDDING ME Told them we’d never coming back there they said “good” lol. I’m sure they got that response from a class on how to deal with the public in a professional way. LOSERS the whole problem is the triage We did the right thing we went to our primary who told us to go there she did not have direct admit privileges or he would have been a direct admit He had been hospitalized 2 times in last couple months for sepsis with no answers so primary thought Barnes could figure Out For those patients with an acute problem who have tried office visit should be put on the list first before 99% of the patient who use ER for office visits we were there short time saw triage nurse then it took over 2 hours to get registered Then another hour before the guy took him back to be labs and put in the bad IV and leave it in In those 2 hours saw only 3 people called back for labs This is a big hospital can not figure out y they don’t staff enough ER docs to handle these patients From the reviews this is an every day experience AGAIN WILL NEVER GO THERE they r chasing away patients who have insurance Not good business

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