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feedback about Bay Area Hospital
Upfront, I would like to give 5 stars not on the Hospital itself, but for one of their nurses. After a horrific afternoon involving a 76 year old and a surgery resulting in an ostomy bag which upon discharge, continued to fail and leak. Jason in the Emergency room gave us the best care we had received, cleaning, explaining as he went along and doing everything he knew how to do to get a good seal on the bag. He was extremely kind and efficient. The rest of the Hospital... post op specifically, shame on you for releasing a patient without proper equipment for their condition and for refusing help when we came back with feces literally in the wound and a total failure of the bag system you sent her home with. (too small for her stoma and bags and wafers not matching up to fit). Maybe think of the sensitive nature of the situation in the future! No person should be put through that humiliation and unsanitary exposure. Lets hope the surgical wound does not get septic. Total fail of the ostomy bag and of post ops willingness to deal with it.
I sent my mother-in-law because she has been very sick and after 2 hours she was never even called for triage or anything. I would recommend a different hospital this one is horrible.
I have an elderly friend with heart failure being cared for on the 2nd floor. I spent a morning visiting and was impressed with how attentive and kind they were, especially since my friend is not a kind person and generally difficult and demanding.
We spent almost a week with a family member on third floor. Take your loved ones far away from this place.
Emergency Room this afternoon - had to get my wedding ring cut off due to arthritic flare up. Great service from the ER staff. In and out in no time. Great Job!