Baylor Scott and White All Saints Medical Center
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feedback about Baylor Scott and White All Saints Medical Center
My husband is currently in this hospital. Worst experience ever!! From the room not being cleaned, not getting what he ordered for meals, no one letting us know test results, can’t even get his water cup filled, can’t take a shower because the shower head it only about 5 feet up and he is over 6 ft tall!! Everything is so unbelievably expensive!! I have never seen a hospital where there’s not a room to get coffee for visitors, no you have to go pay $3 for a damn cup of coffee at Starbucks!! We are 5 hrs from home so it’s not like I can just go home. Can’t even go to the cafeteria, it’s being renovated!! Horrible horrible horrible!!!!
I had a serious condition refused to give me any proper pain medication said it was against Texas law. Ended up giving me something that made me terribly ill for pain. Will not help with pain to people that are truly in pain as i was. Thorasic Out let Syndrome. Don't go if you need help in pain.
I am currently in the hospital and have been since Jan. 31th. The nursing staff and Dr.'s are great, but for some reason I have yet to get a meal on time. I am a diabetic, dialysis patient and came in fasting to have a procedure. I was taken to dialysis yesterday before I could eat breakfast, when I came back to the room I had missed lunch and the dinner would not be served to later. My family had to go get me some lunch, and now I get up this morning only to find out they didn't bring me breakfast, so now I'm waiting again and it is 9:30. I have been given peanut butter and crackers to hold me over until I get a tray. I hope this does not happen to another patient. PLEASE MAKE SURE THE PATIENTS ARE BEING SERVED ON TIME.
I only selected one star because it gave me no choice. It should be zero stars. I am very dissatisfied with the service that we have received at Baylor Scott and White. It seems that the different departments don't communicate with one another and that they are under staffed. My daughter came in last night with extremly high blood pressure that had started to affect her kidneys. When I asked when they were going to give her something for it, they said they had to call the doctor. It took the doctor hours to respond and they allowed her blood pressure to remain high. Next, the phlobotomist came to draw blood, pulled the needle out and left the room. A few seconds later she returned and said she forgot to draw something and had to stick her again. Then, they delivered her lunch, she began to eat and the nurse came in and said that she shouldn't be eating because they wanted to do a sonogram on her stomach. It would have been nice for us to know that ahead of time now we have to wait until tomorrow to receive a test that could be crucial to my daughter's care. Lord, help us