Excellent quality facility. Quality staff...clean facility..happy people
I've had great experiences at Bell. Even at not such great times but the staff has always been very kind and helpful.
During my mother's visit to the ER, there were two other patients brought into the ER at the same time. There was only one doctor on duty and with three patients the staff seemed to be scrambling. One nurse treated us nicely while the other was extremely patronizing. If a massive multi-patient emergency occurred, I am convinced there is no way that this ER could have handled it. As it was my mother was seen after 45 minutes even though her arm was so swollen it looked like a water balloon ready to pop. The staff did the best they could, but there should have been more people manning the ER. It seems that Duke Corporate seems more concerned with bottom line profits than patient care.
The nurses seem to to only do the bare minimum. They also seem to hate their job. The doctors are ok. They don't answer questions well either. The nurses are just awful.
One female Dr there, started to change my wifes pills after a major heart attack. Wife said no until you contact my cardiology Dr.
Rude and upset she kicked me out and told me to go back to the g.d. VA.
I know there are Dr's taking in new patients haven't heard a thing from anyone.
How can a Dr that doesn't care for you as a patient black ball from you all other Dr's?