Bert Fish Medical Center
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feedback about Bert Fish Medical Center
This hospital was penalized by Medicare two years running for avoidable mistakes. Check for yourself. I've had a number of procedures there including a surgery that had complications but wasn't informed of it and ended up in the ER that afternoon after the surgery because no one told me of the mistake that occurred during the operation. It caused me a great deal of suffering and misery for over a year. I've had a number of problems there that indicate systemic incompetence. I'll never step foot on this property again. ***In response to the response below from the marketing dept. at Florida Hospital/Advent Health. I complained sometime later (quite a while actually) once I stabilized, was sent to risk management and was brushed off by a letter that simply acknowledge the complaint and agreed with my complaint but did nothing. That's a shame because that issue could have been addressed so that it didn't happen to someone else. I'm done with it though and done with Florida Hospital. All of them. Or rather the newly renamed Advent Health.
My husband is disabled vet! He fell asleep at kitchen table fell and smacked face and nose on tile floor, catching cabinet corner! Was afraid to let him sleep! Lady had said they were consistantly busy this day, but while we were here not busy! Couldnt get him to er till about 4pm and are still sitting in hallway! Finally at 6ish i stopped a nurse and said i was afraid of him going to sleep no one had really looked at him even! So she marked for md to come see within 20 min doc was here left at about 6:30 for cat! Still waiting! Tried to ask another nurse who was kind of rude and said flat didnt know how long would take and walked away i WISH i had got her name! She was working on patient in room 15! We are both diabetics, no one fault but that made no difference to her either! Just told my husband i dont care if im dying not to bring me here! JUST CANT BELIEVE WE ARE STILL HERE AT 7:42 PM! RUDE!!!!! Well the rude gal was anna, if you can believe we are still sitting here! At darn near 8:30...really not happy she said bandaging up but no one has seen cat! Would just leave if we wouldn't get charged for cat!
I have to say I was apprehensive of coming here to seek medical care. But after not withstanding the sudden stomach pain I decided it was time to come in. Dr. Riga and nurse Bri provided the best experience with fantastic bedside manners. The care and compassion displayed by these two medical professionals exudes passion about their careers. Thank you Dr. Riga and nurse Bri for my medical care today. I see you both going far in your careers. God bless you both!
Called to ask about labs today . On a 20 min hold and 6 transfers I still didnt get a clear answer. Hire better people
Wanted to thank Donna on the 4th floor, she was awesome in her care of my dad. Meant a lot to his family and him. She was incredibly personal but very honest in his care.
Thank you, David Key